What are the responsibilities and job description for the Hotel Front Desk Agent position at Comfort Inn & Suites I-70 Hays Kansas?
The Comfort Inn & Suites I-70 is looking for friendly front desk agent that is open to working evening frond desk. Must be able to work weekends, holidays, and flexibility to work other shifts like evenings. The estimated hours are 32 to 40 hours per week. Pay depending on the experience. All guest rooms are indoors. Evening Front Desk shifts run from 4PM to 12PM. Great fit for FHSU students.
Benifits:
- Starting Pay $12.50
- Referral Bonus
- Health Insurance
- 401K with matching
- Employee Discounts
- Employee Referral Bonus
Front Desk Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Types: Full-time, Part-time
Pay: Up to $12.50 per hour
Benefits:
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $13