What are the responsibilities and job description for the Hotel Front Desk Night Audit position at Comfort Inn & Suites I-70 Hays Kansas?
The Comfort Inn & Suites I-70 is looking for friendly front desk agent that is open to working different shifts as well. Shifts would be 4 overnights a week. Must be able to work weekends, holidays, and flexibility to work other shifts like evenings or overnights. The estimated hours are 32 to 40 hours per week. Pay depending on the experience. All guest rooms are indoors. Looking for someone to work from 12AM-8AM.
Benifits:
- Starting Pay $12.50
- Referral Bonus
- Health Insurance
- 401K with matching
- Employee Discounts
- Employee Referral Bonus
Front Desk Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
B&L Motels is an equal opportunity employer. All decisions affecting conditions of employment, including but not limited to hiring, terminations, promotions, demotions, benefits, and compensation, will continue to be accomplished without regard to race, religion, sex, age, marital status, veteran status, sexual orientation or disability.
Job Types: Full-time, Part-time
Pay: Up to $12.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $13