What are the responsibilities and job description for the Night Audit/Front Desk Agent position at Hilton Garden Inn?
The Hilton Garden Inn in Salina, KS is currently taking applications for Front Desk / Night Auditor position. The ideal candidates can work between the hours of 9p-7a but also have the flexibility to work some evenings if needed. This is great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!
The Night Auditor is here to assist guests with their overnight requests & balance accounts from the day shift. The Night Auditor responsibilities include checking in guests, handling their requests, and taking reservations. The Night Auditor also reconciles all accounts and identifies discrepancies if they are found. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Type: Part Time/ Full Time
Benefits:
- Employee discounts
- Travel Discounts within Hilton Brand
- Schedule:
- 9 hour shift
- 8 hour shift
- Holidays
- Night shift
- Must have Weekend Availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year Location: Preferred but will train the right candidate.
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Salary : $13
