What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Inn?
We are looking for a night owl that can provide excellent customer service to our guests and keep the front desk and accounting operations running smoothly. The open position will be two consecutive overnights (midnight - 8am). (16 hours total)
The Night Auditor/Front Desk Agent responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also balances accounts from the day shift and helps with laundry and the breakfast set up.
Experience is appreciated but not required. Training will take place during day shift hours and then change to your hired shift times.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Excellent math skills
- An eye for detail
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- The ability to problem solve and work independently
- Availability to work overnight
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overnight shift
- Rotating weekends
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
Work Location: In person
Salary : $11
