What are the responsibilities and job description for the Front Desk Night Auditor position at Comfort Suites at La Plaza Mall?
- Night Auditor/Front Desk Clerk,
We are seeking a self-motivated, night auditor to join our growing organization. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. You should be familiar with accounting procedures and with computerized property management systems. This job requires a precise attention to detail and customer-service skills.
Some of the night auditors responsibilities will include but may not be limited to
- Greet guests upon arrival
- Check guests in and provide them with any information they need to enjoy their stay
- Audit and balance reports from the day shifts
- Schedule guest wake-up calls and reservations for the following day
- Verify that all end of day work has been performed by other departments
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Run end of day computer functions so they are complete by the end of the shift
- Prepare guest bills for next-day checkouts and process reservation cards
- Balance cash drawers and record receipts
- Facilitate the deposit of guests’ valuables in hotel safe
- Shift from 12am-8am
Candidates looking to apply are not required, but should have some of the following requirements
- High school diploma/GED
- 2 years’ experience in customer service or hospitality
- Excellent communication and math skills
- Ability to learn computer functions and other on-the-job skills
- Exceptional customer service skills
Job Type: Part-time and full time
Job Types: Full-time, Part-time
Pay: $9.00 - $10.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $9 - $11