What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at Comfort Suites Bridgeport/Clarksburg, WV?
Job Overview:
Join our team at Comfort Suites Bridgeport, WV and become an essential part of our guest services team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a smooth check-in and check-out experience. This position will be 3-5 days a week with weekend availability required. Dependability and reliable transportation is a must.
Duties:
- Greet guests warmly and professionally upon arrival
- Assist guests with check-in and check-out procedures efficiently
- Handle guest inquiries and provide accurate information about hotel services and amenities
- Process reservations, cancellations, and payment transactions accurately
- Maintain a tidy and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Strong communication and customer service skills
- Ability to handle multiple tasks simultaneously with attention to detail
- Knowledge of phone etiquette and professional demeanor
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Rotating weekends
Work Location: In person
Salary : $12
