What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at Comfort Suites?
Job Description
We are looking for friendly, outgoing Front Desk Agents to welcome our guests with a welcoming smile and provide a superior customer experience. The Front Desk Agent is responsible for providing information and services to our members and guests.
Essential Duties
- Greet guests with a warm, friendly demeanor.
- Responsible for checking guests, welcoming our members and signing up new potential members.
- Responsible for the processing of payments at the time of Check-in
- Responsible for the processing of member requests regarding their stay, food & beverage items, and any other request that occur during your shift.
- Responsible for responding to member inquiries regarding the status of reservations, payments, and other concerns.
- Maintain a clean work environment at all times.
- Perform other related duties as assigned.
Experience/Education/Licenses/Certifications/Certification Requirements
- Must be 18 years of age or older.
- Must have reliable transportation to and from work.
- Must be able to work as a team member in a fast-paced environment.
- Previous customer service experience preferred.
- Must be able to stand for 8-12 hours.
Job Type: Part-time
Pay: From $14.70 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Albany, OR 97322 (Preferred)
Ability to Relocate:
- Albany, OR 97322: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15
