What are the responsibilities and job description for the Program Support Manager position at Command Holdings?
CeLeen, an operating firm of Command Holdings, is currently seeking a Program Support Manager to support a potential contract for the Department of State.
Responsibilities for this position may include (but are not limited to):
- Ensuring the quality of staffing, contract deliverables and performance requirements are upheld during contract performance.
- Managing a technically proficient and professionally capable staff throughout the life of the contract.
- Providing timely deliverables and performance related data to the Government to allow adequate monitoring, oversight, and performance measurement of support services.
- Conducting continuous improvement activities to realize improved service delivery capabilities and performance.
- Promoting innovation, efficiency, and effectiveness while resolving problems with minimal disruption to the activities being performed under the contract.
- Responding rapidly to additional operational support requests and provide the appropriate levels of qualified staff
- Participating in conference calls and digital video conferences with DOS and other U.S. Government agencies.
- Providing formal and informal briefings to visitors or at off-site conferences.
This position is contingent on contract award.
Expected salary range: $90,000-$120,000
Work Environment:
- Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
- Ability to sit at a computer terminal for an extended period of time.
Physical Demands:
- While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
- Employee is often required to sit and use their hands and fingers to operate a computer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel:
- 11-20% / Occasional travel.
CeLeen, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.
Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.
At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.
CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to CeLeen HR at hr@wwcglobal.com.
CeLeen is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.
Our Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with CeLeen HR at hr@wwcglobal.com.
Basic Qualifications
- Bachelor’s Degree.
- Current, active Secret Security Clearance.
- Direct experience with the Department of State including a working knowledge of their government policies, regulations, and directives.
- Eight (8) years of experience in supervising experience in a professional office environment including the following:
- managing a team of at least (100 ) personnel,
- managing a seasonal/temporary work force.
- Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.
- Excellent oral and written communication skills.
- Ability to prioritize workload for large teams and possess excellent organizational skills.
- Demonstrated proficiency in using all Microsoft Office applications.
- Outstanding communication skills, influencing abilities, and client focus.
- Professional proficiency in English is required.
- Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.
Preferred Qualifications
- Direct experience with Consular Affairs/Passport Office.
- Project Management Professional (PMP®)
- PRISM
CeLeen offers a competitive benefits plan including:
- Health, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life and Disability Insurance
- 401(k)
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Pet Insurance
Eligibility requirements apply.
Salary : $90,000 - $120,000
