What are the responsibilities and job description for the Administrative Specialist - Front Desk position at Command Investigations?
We are seeking a detail-oriented and organized Front Desk Administrative Assistant to join our team. This role is vital in ensuring smooth daily operations and providing excellent support across various departments. The ideal candidate will be a proactive team player with strong communication skills and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Manage outgoing mail, including preparing shipments, labeling, and coordinating with shipping carriers.
- Answer incoming phone calls, direct inquiries to the appropriate departments, and provide exceptional customer service.
- Assist with video processing tasks, including duplications, uploads, and downloadable link creation.
- Create and distribute employee ID cards as needed.
- Coordinate shipments of case-related materials and maintain accurate tracking records.
- Collaborate with internal departments to ensure timely and accurate completion of assigned tasks.
- Previous experience in an administrative or front desk role preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and general computer applications.
- Ability to prioritize tasks and meet deadlines in a high-volume environment.
- Excellent attention to detail and problem-solving skills.
- Professional demeanor with a customer-service-oriented mindset.
- This is an in-office position, Monday through Friday, from 9:00 am to 5:30 pm.
- Base pay rate of $16/hr
- Competitive compensation
- Comprehensive benefits package
- Opportunities for growth and advancement
- Supportive team environment
If you are organized, reliable, and thrive in a collaborative setting, we'd love to hear from you!
Salary : $16