What are the responsibilities and job description for the Front Desk Receptionist (Remote) position at Commerce Concierge?
Job Title : Front Desk Receptionist (Remote) Location : Remote Employment Type : Full-Time About the Role We are seeking a detail-oriented and highly organized Front Desk Receptionist (Remote) to join our remote team. This role involves a combination of customer service, administrative support, data entry, and scheduling , ensuring seamless operations for both internal teams and clients. The ideal candidate is proactive, dependable, and able to manage multiple responsibilities efficiently. Key Responsibilities Customer Service & Support Serve as the primary point of contact for customers via phone, email, and chat. Assist with inquiries, troubleshooting, and issue resolution in a timely and professional manner. Maintain strong client relationships by delivering high-quality service. Data Entry & Documentation Accurately input, update, and maintain records in company databases and CRM systems. Review and verify information to ensure accuracy and data integrity. Organize digital files and documentation for efficient access and retrieval. Scheduling & Coordination Manage and maintain calendars, appointments, and meetings for clients and internal teams. Coordinate and confirm bookings, deadlines, and follow-ups as needed. Arrange travel accommodations, reservations, and itineraries when required. Administrative & Assistant Duties Provide administrative support, including report generation and email management. Conduct research and compile information for various projects. Assist with order processing, tracking logistics, and inventory coordination. Benefits & Perks Competitive salary Fully remote work flexibility Paid time off and holidays Professional development and training opportunities Supportive and collaborative work environment Opportunities for growth within the company Qualifications & Requirements Previous experience in customer service, administrative support, or data entry. Strong organizational and multitasking skills in a fast-paced environment. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite, Google Workspace, and CRM software. Strong attention to detail and problem-solving abilities. Ability to work independently while collaborating effectively with the team. Reliable internet connection and a dedicated workspace for remote work. Powered by JazzHR
