Operations Manager

CRA – Commercial Residential Aluminum

At CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.

We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture! As one of the fastest growing companies in Southwest Florida for the past 28 years, we are extremely proud of our employees’ achievements.

Position Summary:

We are currently seeking an Operations Manager to join our amazing team in order to support our tremendous growth and customer demand. The Operations Manager will manage and oversee all field operations activities in assigned territory; ensure that all operations functions are performed in a timely, cost-effective manner consistent with established operations procedures and requirements.

Responsibilities:

. Plans, organizes, and directs production, installations, and warehouse activities to meet or exceed established operational goals in a cost-effective manner.

· Designs, develops, and implements processes that increase yield and/or improve quality for all installations.

· Performs workflow analysis and develops methods for the operations team.

· Coordinates with managers and supervisors to establish installation and quality control standards.

· Coordinates with branch management to resolve all operational customer complaints.

· Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation.

· Implements and maintains DOT/OSHA and company programs and standards.

· Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries.

· Coordinates with managers to address organizational needs, equipment utilization and maintenance.

· Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.

· Ensures that operational supplies are on hand and available at all times.

· Ensures that field operations comply with federal, state, local, and/or company policies and regulations.

· Prepares all required reports and correspondence.

· Develops, implements, and monitors department budget; manages expenses within approved budget constraints.

· Identifies, documents, and implements opportunities for continuous improvement.

· Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

· Performs other related duties as assigned by management.

. Indirectly supervises all field employees within assigned territory.

· Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

· Bachelor’s degree (B.A./B.S.) in related field or equivalent preferred.

· Two to four years related experience or equivalent.

· Demonstrated proficiency in supervising and motivating subordinates

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Basic competence in subordinates’ duties and tasks

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing

priorities with enthusiasm

· Ability to work independently and as a member of various teams and committees

· Ability to learn new technologies and computer applications quickly

· Proven leadership and business acumen skills

· Proven ability to handle multiple projects and meet deadlines

· Strong interpersonal skills.

· Ability to deal effectively with a diversity of individuals at all organizational levels.

· Good judgement with the ability to make timely and sound decisions

· Bilingual skills preferred

· Ability to understand any and all safety requirements and cautions

· Ability to perform the physical labor necessary

· Ability to effectively communicate with people at all levels and from various

backgrounds

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Occasionally required to climb, balance, bend, stoop, kneel or crawl

· Occasionally required to lift/push/carry items more than 50 pounds

· Occasionally work in high, precarious places

· Continually exposure to outside weather conditions

Excellent opportunity to join a leading company with a proven track record of successful growth

Compensation is commensurate with experience. Benefits include medical, vision, and dental insurance, 401(k), and paid time off, and supplemental insurance policies. We are an Equal Opportunity Employer and operate a drug-free workplace.