What are the responsibilities and job description for the Airfreight Customer Service position at Commodity Forwarders, Inc.?
Job description:
Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a full time Airfreight Customer Service Representative to fill a position within our Operations department. This is a non-exempt position with an hourly rate between $22 - $25/hr. This is an excellent opportunity to join our Seattle branch.
Location: Seattle, WA
Schedule: Monday - Friday 2:30 PM to 11:00 PM; Months of June - August hours change to 4:00 PM to 12:30 AM
Your Role:
- Manage customer interaction and documentation to ensure successful movement of cargo.
- Quote, book, and track domestic and international cargo shipments.
- Ability to assign and delegate tasks to maximize department efficiency and employee productivity.
- Work with the warehouse and other departments to efficiently handle shipments.
- Assist the sales effort to resolve issues, identify opportunities, and achieve goals for customer retention.
- Self-starter, organized, good time management and problem-solving skills.
- Ability to work independently and as a team as needed.
Minimum Requirements:
- 2 years of experience in logistics. Air freight and export experience is a plus.
- High School Diploma or GED.
- Working environment is fast paced and a successful candidate must possess the ability to multi-task and prioritize competing time sensitive situations.
- Eligible to pass TSA background check
- Basic Computer Skills including e-mail, web browsing, Microsoft Outlook, Excel and Word.
- Strong grasp of geography to determine best freight forwarding routes.
- Customer service and vendor relations skills over the phone and in person.
Good Reasons to Join:
We offer a great compensation package, medical, dental, and retirement benefits package, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.
Commodity Forwarders Seattle Address:
19034 13th Place South # 3 Seattle, WA 98148
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $22 - $25
