What are the responsibilities and job description for the Airfreight Customer Service Representative position at Commodity Forwarders?
Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a Full Time Freight Customer Service to fill a position within our Logistics department. This is a non-exempt position with an hourly range between $24 – $28/hr. This is an excellent opportunity to join our San Francisco Branch.
Schedule: Monday -Friday 8:00 AM -4:30 PM
Your Role:
- Ensure successful movement of cargo.
- Prioritize the work flow for cargo movements to insure customer and vendor satisfaction.
- Insure the timely movement of cargo from origin to destination to fulfill customer’s instructions and insure procedures for taking bookings are followed at all times.
- Coordinate with customs brokers to obtain release documents in a timely manner to maximize productivity of the warehouse.
- Process claim paperwork timely and accurately with carriers.
- Verify on-boards and forward necessary correspondence to customers.
- Check vendors and customers in at dock office in a professional manner.
- Complete responsibilities for all accounting related functions to achieve goals.
- Process all billing within necessary time frame and billing is accurate.
Minimum Requirements:
- High School Diploma or equivalent
- Eligible to work in the US and pass TSA background check
- Must be able to read, write and clearly communicate with poise and confidence in English over the phone and in person with customers, vendors and staff.
- Bi-lingual or Multi-lingual skills (preferred)
Good Reasons to Join:
We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.
Commodity Forwarders Boston address:
240 Lawrence Avenue Suite B South San Francisco, CA 94080
Salary : $24 - $28
