What are the responsibilities and job description for the Medical Office Front Desk Receptionist/Check Out position at Common Health?
Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and update information in the medical office system
- Verify insurance information and collect co-pays or payments from patients
- Assist with medical scheduling, including coordinating appointments and referrals
- Provide excellent customer service and ensure patient satisfaction
- Handle incoming and outgoing mail, faxes, and emails
- Maintain cleanliness and organization of the front desk area
-Other Duties as Needed
Qualifications
- Previous experience working in a medical office is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using electronic medical record systems such as Epic or eClinicalWorks
- Strong communication skills, both written and verbal
- Excellent interpersonal skills with the ability to interact effectively with patients, staff, and healthcare professionals
- Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment
- Strong computer skills, including proficiency in Microsoft Office Suite
-Bilingual (English and Spanish)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17 - $18