What are the responsibilities and job description for the Medical Front Desk Check Out position at Saad Mirza MD?
Job Summary
We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced dental office environment. This role is crucial in ensuring smooth operations and maintaining a welcoming atmosphere for all clients.
Duties
- Greet and check in patients as they arrive at the clinic, ensuring a friendly and professional demeanor.
- Manage appointment scheduling, confirmations, and cancellations using eClinicalWorks and Dentrix software.
- Handle clerical tasks such as filing, data entry, and maintaining patient records in compliance with health information management standards.
- Process medical billing and collections efficiently while addressing any patient inquiries regarding their accounts.
- Communicate effectively with patients regarding dental terminology, treatment plans, and office policies.
- Assist in maintaining the cleanliness and organization of the front desk area and waiting room.
- Collaborate with dental staff to ensure seamless patient flow throughout the clinic.
Skills
- Proficiency in eClinicalWorks and Dentrix software is highly desirable.
- Strong clerical skills with attention to detail for accurate record-keeping.
- Experience in medical billing and collections is preferred.
- Familiarity with dental terminology to effectively communicate with patients.
- Knowledge of health information management practices to maintain confidentiality and compliance.
- Excellent interpersonal skills to foster positive relationships with patients and staff alike.
- Ability to multitask efficiently in a busy environment while maintaining professionalism.
If you are passionate about providing outstanding service in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Front Desk Agent.
Job Type: Full-time
Pay: $17.94 - $18.72 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $19