What are the responsibilities and job description for the Advantage Services Coordinator- Housing Stability Specialist position at CommonBond?
CommonBond Communities is a leading provider of quality affordable housing solutions, supporting residents in finding stability and achieving their goals since 1971. Our model combines affordable homes with on-site Advantage Services, empowering individuals to thrive with the right support and opportunities.
Why CommonBond Communities?
- We offer work-life balance and a respectful, growth-oriented workplace
- Employee referral program and benefits based on eligibility: Health insurance, Dental, Vision, PTO, Sick Time, Floating Holiday, Employer matching, 401(k), STD/LTD, Life insurance, and employee-paid benefit options
- A chance to make a difference in the community through ongoing training and professional development
- Ongoing training and professional development, employee recognition and rewards program
- A collaborative team environment with both internal and external partners
The primary responsibility of this role is to assist the property manager with daily operations by providing resources and services for residents while focusing on customer service and community relations. This position also requires daily administrative duties concerning the management office and apartment community.
Essential Job Functions and Associated Tasks
- Plan, coordinate, promote, manage, and document the delivery of resident-centered programs and services with a focus on housing stability
- Work collaboratively with property managers to provide lease education and support residents in overcoming challenges to lease compliance
- Support resident associations, resident-led activities, and leadership development by providing technical and resource support
- Oversee site budget, prepare and document client case notes every week, develop and distribute monthly resident communication
- Promote positive relationships within the community and surrounding neighborhood
