Benefits Specialist for Human Services Program

The Resilience Team supports vulnerable members of the community to meet their basic needs through a holistic safety net team approach. The Benefit Specialist must be a self-motivated learner, efficient problem solver, team player and have the ability to provide care and supportive services to clients. They will work closely with all members of the Resilience Team to assist their team’s Long Island and New York City clients in applying for public benefits.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Experience working with Long Island benefits required; familiarity with New York City benefits a plus.

DUTIES & RESPONSIBILITIES :

• Screen for and assist with submission of applications for Long Island and New York City benefits in accordance with DSS and HRA including but not limited to SNAP, Medicaid, SSI, Child Care Vouchers, WIC, and public cash assistance.
• Collect and review all required documentation.
• Troubleshoot to determine why clients may have been denied a benefit and when appropriate, assist with appeals and procedures for overpayments.
• Use discernment to ensure the client is an appropriate fit for government benefit.
• Provide education to clients to ensure understanding on how benefits work and eligibility requirements.
• Collaborate with Tikvah and Resilience case workers to ensure each client receives a comprehensive intake assessment for basic needs and an age-appropriate plan for self-sufficiency.
• Develop and maintain linkages with Commonpoint’s various programs, partner agencies and community service providers.
• Submit NYLAG referrals as appropriate.
• Input all client information into Salesforce system and Google tracker.
• Ensure the accurate completion of client documentation in accordance with all government benefit and Commonpoint guidelines and procedures.
• Assist clients through the use of Language Line to communicate in the client’s first language.
• Attend professional development training to increase knowledge of additional government benefits if applicable.
• Additional duties may be assigned.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES :

Work Schedule :

M-F (9-5) Full Time. Option to work Sundays instead of Fridays.

Start Date : ASAP.

Work Site Location :

Commonpoint Sam Field Center in Little Neck and partner locations in Great Neck. Hybrid.

Salary :

40K-$50K depending on experience and education)

To Apply :

Please send resume to Leslie Kraut at LKraut@commonpoint.org.

Commonpoint is an equal opportunity employer program.

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Salary : $40,000 - $50,000