What are the responsibilities and job description for the Caterer Assistant position at CommonSpirit Health?
Overview
Responsibilities
Qualifications
CHI Health Immanuel located in North Omaha just off of I-680 on 72nd Street offers a full-service hospital cancer center rehabilitation center specialty spine hospital and more. For well over a century our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to serve.
Responsibilities
- Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
- Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
- Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
- Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
- Ensures Patient Satisfaction score for the department is met.
- Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
- Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
- Inventories, gathers, and delivers floor stock to units as designed by each facility.
Qualifications
Preferred:
-Minimum of 1 year of direct patient care in a hospital setting and/or 1
year minimum in food service.
-Knowledge equivalent to a high school education.
