What are the responsibilities and job description for the Clerk Receptionist position at CommonSpirit Health?
Marian Regional Medical Center a 191-bed facility located in Santa Maria California is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Marians offers Santa Maria Valley residents access to the most advanced technologies an expanded and enhanced Emergency Department Critical Care Unit neonatal intensive care unit and an array of womens services.
Responsibilities
About This Position
Major responsibilities are listed however at any time the Clerk Receptionist may be assigned other duties. The major duties are as follows: Handle incoming calls and direct them as necessary. Register and pre-register outpatient Imaging Services exams. Ensure insurance authorizations have been obtained for Imaging Service exams when needed. Schedule Imaging Service appointments coordinating exams as necessary. Inform and educate patients on preparations for scheduled exams. Enter Order using the Meditech system. Take payments and set up payment contracts when necessary. Copy and distribute cardiovascular reports. Gather adequate information for the process to release films and reports.
Qualifications
- Previous clerical experience in a medical setting including telephone and typing skills or other medical billing experience preferred.
- Ability to work tactfully and effectively with fellow staff members physicians and patients.
- Ability to handle multiple calls in the order that they were received.
- Excellent interpersonal skills.
- Ability to type accurately at a moderate pace.
- Basic knowledge of medical terminology with the ability to ensure that diagnosis correlates with the exam requested.
- Ability to pay attention to detail during frequent interruptions. Ability to stay calm and positive in stressful situations.
