What are the responsibilities and job description for the HR Leave of Absence Coordinator position at CommonSpirit Health?
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
The Leave Coordinator is expected to manage, administer, and track leaves of absence. The Leave Coordinator will be expected to process and track all claim requests within the guidelines of legislative and company sponsored Leaves of Absence policies, to ensure compliance with all federal and state laws. The Leave Coordinator will work as a direct contact with employees and managers on any leave issues.
Responsibilities
*This is a remote opportunity
- Manage the leave administration process from the employee’s initial claim filing notice for leave to the employee’s return to work date. This would include but is not limited to obtaining and completing required paperwork, determining eligibility for leave, designating leave, requesting medical documentation as required, and accounting for intermittent and reduced schedule leave use.
- Work with the STD Claim Coordinators and Human Resources to monitor leaves and provide regular status reports as well as resolve any complex issue that arises during the lifespan of a leave.
- Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
- Communicate and work with a variety of internal and external sources to achieve timely return to work date and prompt resolution of the claim.
- Prepare and mail leave notices (e.g., FMLA leave notices) as required to employees requesting leave.
- Create and maintain an activity file containing required documentation for leave of absence.
- Ensure timely processing of claims, monitor and track leave of absences, and follow up on required paperwork such as medical certifications, requests for extended leaves, and other required information.
- Respond to inquiries from employees and reply to questions and resolve routine concerns.
- Perform other related duties and activities as required.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
- Bachelor's Degree or equivalent work experience (4 years of experience in lieu of Bachelors)
- Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
- Excellent organizational skills and attention to detail.
- One year experience with disability/leave of absence claims preferred.
- Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards.
- Comfortable working in a high-energy, quickly changing and demanding environment
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
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