What are the responsibilities and job description for the Patient Care Coordinator position at Commonwealth Endodontics?
Patient Care Coordinator Position - Commonwealth Endodontics
Our Vision: Commonwealth Endodontics is a very successful value-based practice. This means that everyone on our team agrees to work diligently to practice the values we create together. Daily, we aspire to create the ultimate work environment. This ensures that we enjoy our time together while providing an ideal atmosphere for our patients.
Commonwealth Endodontics provides the highest standard of patient care in a friendly, comfortable setting. We strive to provide unsurpassed quality with compassion, professionalism, and clinical excellence. Exceeding our patient expectations is our highest priority. Our specialties include root canal treatment, endodontic retreatment, and endodontic microsurgery.
Our Core Values : Kaizen, Purpose-Drive, Relationship Focused, Compassionate, Adaptable, and Interdependent
POSITION REQUIREMENTS:
- Adopting the Commonwealth Endodontics’ Vision and Core Values
- Desire to help bring the Commonwealth Endodontics’ Vision to life
- Willingness to work every day at becoming exemplary at our Core Values
- Being kind, respectful, assertive, productive, and fun
- Committing to help create an ideal working environment for everyone
- Being a true team player
- Clearly and effectively promoting Commonwealth Endodontics
- Cultivating meaningful relationships efficiently and effectively
- Demonstrating effective and professional written and oral communication skills
- Demonstrating problem solving abilities
- Ability to operate all basic office equipment (required)
- Ability to lift at least 20 pounds (required)
- HIPPA and OSHA compliant (required)
- Current BLS/CPR Certification (preferred)
POSITION OVERVIEW:
The Patient Care Coordinator is accountable for ensuring each patient is provided with the highest level of patient care and service. This includes kind and helpful telephone interactions, friendly greetings, communicating clearly with patients in terms they can understand, and making the patient feel comfortable and valued.
POSITION RESPONSIBILITIES:
- Answers all incoming calls expeditiously in a professional, courteous manner
- Schedule, re-schedule, and cancel appointments for all doctors and offices
- Answers caller questions when able; transfers calls to co-workers or doctors as necessary
- Correctly inputs into the system each patient’s appointment, demographics, medical, and insurance information
- Assist patients within the office with check-in and check-out
- Evaluates schedules daily to be sure that they are booked correctly
- A team player who is willing to help co-workers as needed
- Assists in other business office tasks
- Manages email account
- Inputs patient information from online registration
- Scanning, copying and faxing
- Sends out correspondence
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 4x10
- Monday to Friday
- No weekends
Application Question(s):
- Would you be available to work the full range of hours expected for this position? (Schedule: Tues-Fri, 6:45am to 5:15pm, Tues)
Experience:
- Medical administrative support: 1 year (Required)
Ability to Relocate:
- Midlothian, VA 23112: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19