Membership Director 

Americans for Fair Treatment

  About Americans for Fair Treatment

Americans for Fair Treatment (AFFT) exists to help public sector employees understand their constitutional rights regarding union membership and connect those employees with resources to help defend and execute their rights.

AFFT is a growing organization with ample opportunity for advancement. We are looking for team members who are driven, self-motivated, and want to learn from others. Our team is passionate about constitutional rights, individual freedom, and personal responsibility.

Position Summary

The Membership Director will lead the development, implementation, and management of our membership program. Reporting to the Chief of Staff, this role will focus on member recruitment, retention, and engagement to ensure a thriving and active membership base.

Key Responsibilities

Membership Program Strategy:

• Develop a member journey strategy from onboarding through engagement and long-term retention.
• Manage and oversee the membership database, ensuring accurate and up-to-date records.
• Work closely with the communications team to create and execute marketing campaigns and outreach efforts to attract new members.
• Identify strategic partnerships to increase membership visibility and reach.

Membership Engagement & Retention:

• Develop and maintain strong relationships with current and potential members through regular communication and engagement activities.
• Work with the team to plan membership events, including webinars, workshops, and networking opportunities.
• Analyze membership data and trends to identify opportunities for growth and improvement.
• Monitor and report on membership metrics and key performance indicators (KPIs).
• Provide exceptional customer service to members, addressing inquiries and resolving issues promptly.

Collaboration & Strategic Alignment

• Actively contributes to AFFT’s strategic goals and culture, working closely with organization leadership and staff to develop and execute goals in a collaborative environment.
• Partner with the Chief of Staff to coordinate membership moves and efforts that involve the CEO.
• Develop and manage the membership budget, ensuring cost-effective use of resources.

Key Skills & Qualifications

The ideal candidate is driven, independent, and a self-starter with a proven track record of successful membership programs or nonprofit development. This role will be given significant autonomy and responsibility and, as such, will require significant accountability. Individuals who thrive at the 30,000-foot strategic level and within the tactical execution will succeed in this role. A commitment to the organization’s mission, buy-in on the strategic vision, and willingness to give 100% to achieve goals are critical.

• Experience working as a public sector employee is preferred but not required. At a minimum, candidates should have an understanding or experience working with public sector unions or union policy.
• Bachelor’s degree in marketing, communications, business, or a related field AND/OR
• 5 years of experience in membership management, marketing, or a related role, preferably within a nonprofit development.
• Strong understanding of membership development and engagement strategies.
• Experience managing people, vendors, and strategies, particularly in a remote environment.
• Strong communication skills, interpersonal, and relationship-building skills are essential.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong project management skills with a focus on detail and managing complex, high-impact projects.
• Proficiency in membership management software such as Salesforce or similar CRMs.
• Passion for the AFFT’s mission and commitment to advancing its strategic goals.
• Analytical mindset with the ability to interpret data and make data-driven decisions.

Work Environment & Travel

• AFFT operates remotely, with frequent collaboration through video calls and consistent communication via online platforms. You will be provided with all the essential hardware and equipment needed to effectively perform your role.
• This role will be expected to travel as necessary for meetings, events, conferences, and general relationship building; approximately 30% travel is expected.
• Though AFFT is an established organization, after significant reshaping of the organization’s focus, it operates as a start-up. Candidates should be excited about the opportunity to build from ground zero as they craft the organization’s fundraising future.
• Candidates should thrive in a culture where they can take initiative and make a measurable impact.

To Apply

Qualified candidates should submit the following application materials (in order) in one PDF document:

• Cover letter including:
  • An introductory paragraph(s) describing three distinct reasons you are drawn to AFFT’s mission and how you came to those beliefs.
    • Salary requirements
    • Resume

Applications should be submitted, and only submitted to: Career Center | Recruitment

Questions can be directed to Maggie at jobs@afft.org, who is managing the search process:

There is no application deadline for this position. Applications are accepted on a rolling basis. This job will remain posted on our site until it is filled.

While we thank all applicants in advance for their interest in this position, we can only contact those to whom we can offer an interview. Only direct applications will be considered. No phone calls, please.