What are the responsibilities and job description for the Family Support Specialist I position at Commonwealth of Kentucky?
Description
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process.
DCBS seeks a Family Support Specialist who is driven to succeed in helping people and the vulnerable population. The Family Support Specialist will utilize formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to citizens. We offer the opportunity to work with families in need of the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Kentucky Transitional Assistance Program and Child Care in the Commonwealth. Benefits include health and life insurance, paid sick and vacation leave, and retirement benefits. Career growth is encouraged through training and mentoring.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/Pages/default.aspx
Responsibilities Include But Are Not Limited To
CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes.
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process.
DCBS seeks a Family Support Specialist who is driven to succeed in helping people and the vulnerable population. The Family Support Specialist will utilize formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to citizens. We offer the opportunity to work with families in need of the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Kentucky Transitional Assistance Program and Child Care in the Commonwealth. Benefits include health and life insurance, paid sick and vacation leave, and retirement benefits. Career growth is encouraged through training and mentoring.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/Pages/default.aspx
Responsibilities Include But Are Not Limited To
- Interviews clients either face to face or over call services in order to determine eligibility for SNAP, Medicaid, and/or Child Care.
- Use documentation provided by clients to determine eligibility for cases
- Scan documents into the electronic case files
- Communicate with clients via call services regarding a variety of issues
- Identify other needs of clients and makes appropriate referrals to Community Partners
- Participate in formal and on-line trainings to learn various public assistance program policies and procedures.
- Explain employment and training program which will assist clients in obtaining employment
- Administrative work, clerical office work and/or work dealing directly with the public
- Experience in reviewing, monitoring, determining eligibility for and/or administering Food Stamps, the Kentucky Transitional Assistance Program, Medical Assistance, Child Support or other public assistance programs.
CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes.
Salary : $34,673 - $52,010
