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Unemployment Compensation Tax Technician

Commonwealth of PA
Dauphin, PA Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 6/8/2025

THE POSITION

Do you excel in analytical and attention to detail skills? If so, consider joining the Department of Labor & Industry as an Unemployment Compensation (UC) Tax Technician. In this vital role, you will determine compliance with the taxing provisions of the Pennsylvania Unemployment Compensation Law regarding employers located in and out of Pennsylvania. Bring your experience and ambition to our team of dedicated professionals and help us achieve our goals.

DESCRIPTION OF WORK

The Tax Technician reviews registration documents received from other departments within the Office of Unemployment Compensation Tax Services (OUCTS) and directly from employers for completeness and accuracy with specific attention paid to mandatory determinations and predecessor or successor relationships. After reviewing, you will adjust information submitted and define the actions to be taken in order to process the registration completely. Work includes reconciling alleged discrepancies between wages reported by an employer and claimant’s statements of wages earned. Knowledge of various exclusions, coverage and definitions of ‘wages’ as stated in the Unemployment Compensation Law will be essential.
Additional duties to include but not limited to:
  • Completing various tasks regarding compliance of PA UC Law
  • Communicating effectively through written correspondence as well as verbal communication by telephone to employers regarding PA UC coverage or exemption issues
  • Preparing a weekly report indicating case load of wage investigations and referee hearings

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:
  • Full-time employment.
  • Work hours are 8:30 am to 4:30 pm, Monday - Friday, with 30-minute lunch.
  • Telework: Eligible employees may have the opportunity to work from home (telework) part-time, with occasional in-office days when work or otherwise dictates such requirements. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • Salary: Starting salary is non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Successful completion of the Unemployment Compensation Tax Technician Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Two years of experience in maintaining financial records, bookkeeping, tax preparation, or clerical accounting; or
  • An equivalent combination of experience and training.

Other Requirements:
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

Legal Requirements:
  • This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:
  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):
  • 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.


Learn more about our Total Rewards by watching this short video!


See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

  • Eligibility rules apply.

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