Crime Victim Compensation Specialist (Criminal Justice System Specialist 1)

Are you passionate about creating meaningful change in the criminal justice system, eager to leverage your skills, and ready to take the next step in your professional journey? The Pennsylvania Commission on Crime and Delinquency is seeking Criminal Justice System Specialists to join our Victim's Compensation Assistance Program team. Our mission is to enhance the quality, coordination, and planning within the criminal and juvenile justice systems, to facilitate the delivery of services to victims of crime, and to increase the safety of our communities. Join us in making a positive difference in the lives of those affected by crime and in strengthening the communities we serve.

In this position, you will play a key role in providing essential financial reimbursement guidance and compensation-related services for crime victims. You will be responsible for answering the program phone, assisting callers, making referrals, and doing follow-up as needed. You will also respond to emails received through the Programs resource account. You will assess and determine the eligibility of new Sexual Assault Counseling claims by applying the Pennsylvania Crime Victims Act, program rules and regulations, and processing guidelines. Your responsibilities will include preparing reviews and determinations to ensure the accuracy of information in the Dependable Access for Victims' Expenses (DAVE) system, as well as verifying the correctness of award calculations.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the office at least one day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Successful completion of the (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) Criminal Justice System Specialist Trainee program; or
• One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirement:

• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.