What are the responsibilities and job description for the Front Desk Scheduling Coordinator position at Commonwealth Spine & Pain Specialists?
Overview
We are seeking a highly organized and personable Front Desk Coordinator to join our team at a busy pain management practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone calls with professionalism, addressing inquiries and scheduling appointments efficiently.
- Perform clerical duties including filing, data entry, and maintaining patient records accurately.
- Utilize medical administrative support skills to assist with insurance verification to optimize scheduling.
- Maintain an organized front office area to ensure a welcoming environment for patients.
- Collaborate with all staff to ensure smooth operations and excellent patient service.
Experience
- Previous experience in a medical office or healthcare setting is preferred but not required.
- Proficiency in medical billing processes is highly desirable.
- Strong phone etiquette and interpersonal skills are essential for effective communication with patients and staff.
- Familiarity with computerized office systems and software is necessary for managing patient records efficiently.
- Experience as a medical receptionist or in a similar role will be considered an asset.
Join our dedicated team where your contributions will make a difference in the lives of our patients while enjoying a supportive work environment!
Job Type: Full-time
Pay: $16.84 - $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Uniform allowance
- Vision insurance
Medical Specialty:
- Pain Medicine
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17 - $18