What are the responsibilities and job description for the FOH Team Member position at Communal?
Who We Are:
Communal is a creative-minded cafe & shop with multiple locations based in Southern California. With an emphasis on caring for the local community, Communal offers a full craft coffee and drink menu, seasonal food offerings, creatively-designed spaces, fresh flowers and curated goods.
We strive for excellence in everything we do. It’s a privilege to serve a well made cup of coffee, curate a collection of goods, or create a bouquet that will brighten someone’s day. We are creative-minded people who seek what’s current and innovative. We believe this creative lens forms an inspiring space that ultimately empowers our customers to pursue their own creative ideas.
We want every interaction with our customers to be kind, genuine, and inclusive. Creating experiences of connection is at the core of what we do. We practice hospitality to make people feel welcome. Together, we form a community that cares.
Responsibilities include:
- Deliver the best experience to every customer, with a friendly and community-oriented attitude.
- Prepare and serve beverages and food items consistently.
- Assist with setup, cleanup, stock work, and special tasks.
- Maintain a clean and inviting environment for customers and team members.
- Be able and willing to work early morning, afternoon, and weekend shifts.
- Support your team in keeping the cafe clean and running smoothly.
Why you’re right for this job:
- You love cultivating community, connection and conversation.
- You have the ultimate customer service mindset; you love making someone else’s day better.
- You are proactive and self-motivated, with high standards for quality.
- You love coffee and you’re a quick learner.
- You work well in a fast paced, highly social environment. You’re willing to adapt, innovate and work hard.
- You can remain calm, cool and collected during peak times and under stress.
Requirements:
- High school diploma or GED.
- At least one year experience in customer service and/or hospitality.
- A strong background and emphasis on customer service.
- Must have a valid drivers license.
- ABC certification through exam
Physical Requirements:
- Must be able to lift 30 pounds above your head.
- Job requires long hours on your feet.
- Repeated motions with hands and wrists (i.e. tamping, pulling shots, steaming milk).
Position Details:
This is a hourly non-exempt position. The pay for this position starts at $17.25 per hour depending on experience with a portion of the tip pool. Benefits include sick time, 401k and healthcare for eligible full time employees, free drinks, discounts. Candidates must be located in (or willing to relocate to) San Diego / Oceanside.
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
Salary : $23 - $24