What are the responsibilities and job description for the Family Peer Support Coordinator position at Communications Advertising for Easterseals PORT...?
Do you have personal experience supporting a child with developmental or mental health challenges? Are you someone who cares deeply about helping others and connecting families to the resources they need? If so, we’d love to have you on our team!
At Easterseals PORT Health, a non-profit service provider in North Carolina and Virginia, we’re dedicated to making a real difference in people’s lives. As a Family Peer Support Coordinator, you’ll guide families, caregivers, and self-advocates through tough times, helping them access support and resources so they feel more hopeful and confident.
What You'll Do
As part of our team, you’ll:
- Help self-advocates, families, and caregivers find the services and resources they need to care for their loved ones during life transitions.
- Facilitate communication between self-advocates, families, and caregivers and health care providers to insure needs met in a timely manner.
- Support families during important meetings and help them prepare for big decisions.
- Be a friendly and compassionate voice for families who call our support line for information.
- Connect families with community providers who have expertise in supporting individuals with developmental or mental health challenges.
- Share information to reduce feelings of stigma and help families feel more understood and supported.
- Provide resources about available funding options and how to access them.
- Regularly check in with families to make sure their needs are being met and progress is happening.
Why You’ll Love This Job
We value and care for our team members! Here’s what we offer for benefits-eligible positions:
- Medical, dental, vision, disability, and life insurance an optional Flexible Health Spending Account
- Paid time off and paid holidays.
- A 403(b) retirement plan to help you plan for the future.
- Employee support programs, including legal services when needed.
- A welcoming, mission-driven team that will value your unique skills and experience.
Who You Are
We’re looking for someone who:
- Has personal experience caring for a loved one with developmental disabilities or mental health needs.
- Has at least a high school diploma or GED.
- Has a valid North Carolina driver’s license, a good driving record, insurance, and reliable transportation.
- Knows how to connect families to helpful resources and services in their area.
- Can juggle multiple responsibilities while staying organized.
- Is great at building positive relationships with families and community partners.
Your Schedule
This is a full-time role, Monday through Friday, 8:30 AM–5:30 PM, with occasional weekends when needed.
Make a Difference Today
If you want a rewarding career where you can make a real impact on families, we’d love to hear from you. Apply now at https://eastersealsport.com/!
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy, compassionate partner providing disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse 2,600 team members provide meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.
Our working environment supports employee & client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.
We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Have you personally been a parent or legal guardian of a child with an IDD (Intellectual/Developmental Disability) or SMI/SED (Serious Mental Illness/Serious Emotional Disturbance) diagnosis?
- Are you comfortable answering and managing calls from families, caregivers, or self-advocates looking for support or information?
- Do you have experience working with systems like Medicaid Fund Services, the Innovations Waiver, IEPs, or other benefits, and can you guide parents/caregivers through these systems and local resources?
Work Location: In person
Salary : $20
