Family Peer Support Coordinator

Easterseals PORT Health is a non-profit service provider in North Carolina and Virginia. We are seeking compassionate, caring, and dedicated individuals to join our team as a Family Peer Support Coordinator. As a Family Peer Support Coordinator, you will guide families, caregivers, or self-advocates with a wide range of formal and informal services and supports. These services and supports are provided to the individual or families who are experiencing social, medical, health care, emotional, developmental, physical, intellectual, and/or behavioral challenges in their home, school, placement, and/or community.

Full-time Schedule:

• Monday-Friday 8:30am-5:30pm with some weekends

What You’ll Do as a Family Peer Support Coordinator: 

• Assist self-advocates, families, and caregivers during life transitions by educating them about systems, processes, and resources.
• Facilitate communication when needed between self-advocates, families, and caregivers and health care providers to insure needs are adequate and met in a timely manner.
• Provide resources for the families and caregivers on their parenting/caregiving journey to reduce isolation and feelings of stigma, blame, and hopelessness.
• Assist self-advocates, families, and caregivers to identify and contact service providers with expertise and skilled at working with those with IDD.
• Assist self-advocates, families, and caregivers with preparing for meetings and accompany them when needed.
• Educate self-advocates, families, and caregivers about various funding sources available to them.
• Answer “Warm Line” calls from self-advocates, families, and caregivers for information.
• Provide resource materials and directories to help self-advocates, families, and caregivers, identify relevant services and sources.
• Perform outreach and engage with self-advocates, families, and caregivers, to ensure information being provided is meeting their needs and progress is being made.

How You’ll Benefit: 

We offer competitive benefits to benefits eligible positions. 

Our Benefits include: 

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more 
• 403(b) Retirement Plan 
• Employees Assistance Program and Legal services, when needed
• Lots of Merchant Discounts to improve your purchasing power! 

What We’re Looking for in a Family Peer Support Coordinator

• Have personal experience providing care to a loved one with IDD and SMI/SED
• High School diploma or equivalent appropriately accredited by the appropriate state department of education
• A valid North Carolina driver’s license, good driving record and insurance is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.
• Knowledge of reputable sources to assist self-advocates, families, and caregivers’ lives in all areas of development.
• Ability to manage diverse duties and multiple priorities.
• Ability to maintain effective relationships with individuals, families, caregivers, community agencies, and volunteers.

If you’re looking for a rewarding career opportunity where you can make a huge difference in the daily lives of the people you'll support, then please apply now on our website:  https://eastersealsport.com/ 

About Easterseals PORT Health  

Easterseals PORT Health is a trustworthy, compassionate partner providing disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse 2,600 team members provide meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. 

Our working environment supports employee & client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. 

We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization. 

Applicants of all abilities are encouraged to apply!