Fraud Manager

Join the thrilling world of fraud prevention at Community 1st Credit Union as a Fraud Manager! This exciting role places you on the frontline in the battle against financial crime, empowering you to innovate and devise strategies that protect our valued members. Imagine the satisfaction of being the detective who uncovers fraudulent activities, making a real difference in our community's financial safety. This position is located at the Headquarters location.

In this fast-paced, energetic environment, you'll collaborate with a passionate team dedicated to providing top-notch service while enjoying the flexibility of a modern workplace. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Paid Time Off. Set your career on an upward trajectory and make a lasting impact with us!

BENEFITS

• Medical (3 plans to select from)
• Dental
• Vision
• Life Insurance (3 X's your salary is provided by C1st)
• Short Term Disability (provided)
• Flexible Spending Account
• Paid Sick Time (unused balance rolls over each year to a maximum of 240 hours)
• Paid Vacation (Based on years of service. Up to 40 hours of unused hours will roll over each year)
• Education Reimbursement Program ( up to $3500 annually)
• 401(k) - Qualified employees are eligible for 10% company contribution, even if you do not wish to participate in plan.
• Employee Assistance Program (provided to employee and family members)

Provided by C1st:

• Life Insurance for Employee: 3 times their annual salary
• Life Insurance for Spouse: $10,000 policy
• Life Insurance for Dependent: $1,000
• Short Term Disability
• Long Term Disability

Community 1st Credit Union is proud to be consistently rated one of Iowa Top Workplaces.

YOUR DAY AS FRAUD MANAGER

As a Fraud Manager at Community 1st Credit Union, your day-to-day responsibilities will be both dynamic and impactful. You will analyze transaction data to identify unusual patterns and potential fraudulent activities, ensuring the safety of our members' accounts. Monitoring alerts and flags will be a crucial part of your role, collaborating with cross-functional teams to investigate and resolve issues swiftly. In this position, you will work with debit card disputes, fraud cases, fraud systems, and more. Additionally, this person will be managing a team, training team members, reviewing for efficiencies and streamlining processes, and tracking and analyzing fraud trends and behaviors. Being able to identify risks and risk solutions for new products or systems is crucial.

Conducting thorough investigations and documenting findings will be essential, along with staying updated on industry trends and emerging fraud tactics. Your innovative mindset will contribute to enhancing our fraud prevention strategies, fostering a culture of excellence and integrity.

ARE YOU A GOOD FIT FOR THE FRAUD MANAGER JOB?

To thrive as a Fraud Manager at Community 1st Credit Union, you'll need a strong blend of analytical and communication skills. A keen eye for detail is essential to detect discrepancies and unusual patterns in financial transactions. Critical thinking will empower you to assess situations thoroughly and make quick, informed decisions during investigations. Your problem-solving abilities will be put to the test as you navigate complex cases and develop innovative fraud prevention strategies. Excellent communication skills are vital, as you'll be interacting and collaborating with team members to effectively resolve issues.

CONNECT WITH OUR TEAM TODAY!

Apply today and embrace the challenge of safeguarding your community while working in a fun and supportive team environment!