Assistant Program Director - Housing

Job Description

Job Description

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead

advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our

programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult

Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Department Overview

Community Access’ Housing Division provides low-threshold supportive housing to individuals with histories of mental health concerns, homelessness, and substance use, as well as other low

income community members.

Position Overview

The Assistant Program Director in conjunction with the Program Director provides supervisory oversight to the supportive housing program, including staff development, program

leadership, service provision, contract management, and facility management. The Assistant Program Director ensures that services are provided within the scope of the agency’s mission and

values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff

recruitment, staff supervision, record keeping, establishing, and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments

and programs, developing and maintaining relationships with community members and organizations, and serving as back-up in the Program Director’s absence.

Job Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery oriented services.
• Ability to train and support staff on the implementation of CA values and practice approach.
• Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree.
• Minimum of three years working in supportive housing with people who have a history of homelessness, substance use, psychiatric diagnosis, etc.
• Two years of previous supervisory experience preferred.
• Demonstrated leadership skills, ability to work as part of a team, and skill in articulating program goals.
• Capacity to monitor details of program operation.
• Excellent oral and written communication skills.
• Strong time management and organizational skills.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.
• Be skilled in conflict mediation / negotiation and have an assertive approach to problem solving.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Must be fingerprinted and cleared through CA’s background clearance process.
• Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent upon specific needs of residents.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org / jobs.

Community Access is an Equal Opportunity Employer. M / F / D / V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. www.communityaccess.org