What are the responsibilities and job description for the Receptionist position at Community Action Partnership of Cambria County?
ESSENTIAL RESPONSIBILITIES:
1. Performs receptionist functions such as answering phones, taking messages, and directing inquiries to appropriate staff.
2. Be well-informed and knowledgeable about the services offered at Community Action, especially in the Community Services Department.
3. Maintain an accurate up to date resource guide to provide information and referrals to clients.
4. Schedule and check trips in Medical Assistance Transportation software.
5. Types revisions for all appropriate agency documents and assists in maintaining the filing system for the department.
6. coordinate the ordering process to purchase program supplies.
7. Keeps informed of departmental operations in order to answer inquiries.
8. Prepares reports both internally and externally.
9. Maintain client confidentiality.
ADDITIONAL RESPONSIBILITIES:
1. Attends meetings as required.
2. Assists staff members with miscellaneous tasks as needed.
3. Performs other reasonably related duties as assigned by immediate supervisor.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Working knowledge of computers, including MS Word, Excel, and other related programs including client tracking software.
2. Proficient oral and written communication skills.
3. Ability to deal tactfully with the public.
4. Ability to work independently, exercise judgement, and take initiative.
MINIMUM REQUIREMENTS OF EDUCATION, TRAINING, AND EXPERIENCE:
1. High School Diploma. (Required)
2. Reliable transportation. (Required)
3. Minimum two (2) years human service/customer service experience. (Required)
Job Types: Full-time, Temporary
Pay: $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $10