What are the responsibilities and job description for the IT Technician position at Community Action Partnership of San Luis Obispo County, Inc.?
Under the general direction of the IT Operations Manager, performs a variety of technology tasks supporting CAPSLO’s mission by ensuring staff receive prompt IT support and assists in repairing, maintaining, upgrading, and installing computers and related peripheral equipment to all CAPSLO employees in all counties. Performs diagnostic testing to determine source of problems and makes necessary repairs. Efficiently handles installation of new systems and equipment. Keeps detailed and accurate records of all work performed.
Qualifications:
High School Diploma.
Level I: Combination of related experience, education, or certification equivalent to one year.
Level II: Combination of related experience, education, or certification equivalent to three years.
Operational knowledge of Microsoft Windows OS and Microsoft Office Suite.
Must be able to install/configure/troubleshoot OS.
Basic understanding of network protocols and standard practices.
Knowledge of Microsoft Server Administration and Active Directory.
As an IT Technician You Will:
Install, configure, and troubleshoot office and server computer hardware and software.
Provide network security and ensure protection from viruses and corrupt data.
Offer hardware and software technical assistance to staff.
Assist with the planning, design, research, and acquisition of new or upgraded hardware and software systems.
Provide general Helpdesk support for agency-wide desktops, laptops, and all computer-related equipment.
Maintain formalized documentation of IT-related goods, services, facilities, and more.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description and requirements click HERE.
Salary : $17 - $21
