Demo

SSVF Health Care & Benefits Navigator

Community Action Partnership of San Luis Obispo
San Luis Obispo, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

Helping People. Changing Lives.

CAPSLO Mission, Vision and Core Values

The Health Care & Benefits Navigator will collaborate with project staff to ensure Veterans experiencing homelessness have access to health care, mental health services, and benefits. This role involves creating partnerships with community health providers, mental health providers, and Veterans Administration Health Care Providers, as well as other relevant agencies. The Navigator will act as a liaison to help Veterans understand their health care plans and benefits, and assist with filing claims. Additionally, the Navigator will be a resource for staff on health care options and benefits programs, supporting CAPSLO's mission to help Veterans achieve stability and self-sufficiency.

Qualifications :

  • Has a dependable, insured transportation and valid California driver's license (mileage to be reimbursed) and acceptable driving record. A DMV printout and proof of insurance will be required.
  • Bachelor's Degree in Social Work, Psychology, Family Studies, Human Services, or a related medical field, or an equivalent combination of education and experience in coordinating medical or mental health services, totaling four years.
  • Preferred : Master's level social worker or equivalent education and experience.
  • Experience working with individuals or families, Veterans, the mentally ill, or the chronically disabled who are experiencing homelessness.
  • Experience providing education, referral, and care coordination services.
  • Veterans with other than dishonorable discharge preferred.

As the SSVF Health Care & Benefits Navigator you will :

  • Case Management : Provide case management, care coordination, and health education. Conduct assessments to identify and address barriers to care. Assist Veterans in communicating their health goals.
  • Support and Education : Serve as a resource for Veterans and their families, helping them find appropriate resources. Collaborate with providers to reassess health care needs and address systemic barriers.
  • Benefits Navigation : Assess eligibility for government benefit programs, assist with applications, and advocate for Veterans. Follow up on documentation and communicate claim statuses.
  • Client Management : Maintain professional relationships, monitor compliance, and ensure confidentiality. Complete required documentation and enter data into the HMIS.
  • Additional Duties : Develop care plans, assist in policy development, build community relationships, and adhere to ethical principles and safety rules. Perform other duties as needed.
  • Additional Eligibility Qualifications :

  • Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual orientation, disability or socio-economic level.
  • Must be at least 18 years of age by date of hire.
  • Must submit proof of current vaccination status for measles, pertussis, and influenza (or a current, signed influenza declination form) in compliance with SB 792.
  • Must comply with the CAPSLO COVID-19 Vaccination Policy, either being fully vaccinated or sign a COVID-19 vaccination declination form.
  • Must complete a health screening physical completed within 30 days prior to employment and a current TB skin test / Chest X-Ray.
  • Employment is contingent upon meeting all job requirements and background requirements : criminal history check (Inclusive of DOJ, FBI and Child Abuse), acknowledgement of child abuse reporting responsibility, criminal record statement (Form LIC508), etc. A criminal history clearance is required prior to employment.
  • Upon hire agency staff will check the Megan's Law (or the current sexual predator website) to ensure each staff being hired is clear for employment. Program administrative staff will check the website annually to ensure all program staff are cleared to work.
  • Must meet the Head Start Performance Standards and State requirements.
  • Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start Programs is contingent upon approval of the Policy Council.
  • Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    To view the full job description click HERE.

    Benefits & Perks : Stay Healthy!

  • Keep yourself healthy with our comprehensive Medical, Dental, Vision and Life Insurance plans. (Did we mention we pay your monthly premium at 100% if you are full time, YES...100 %!)
  • Keep your family healthy with the same comprehensive Medical, Dental, Vision available for you to purchase!
  • Address everyday concerns with access to our Employee Assistance Program for you and your family.
  • Get involved with company-sponsored monthly wellness challenges!
  • Be Financially Fit!

  • Save for your future by enrolling into our retirement plan with generous company matches after 6 month.
  • Set aside pre-tax dollars to cover medical or child care expenses through our Flexible Spending Plans.
  • Utilize Discounts from our partners (reduced rates for pet insurance, cell phone services, car rentals and more).
  • Take time for you!

  • Relax, recharge, and reconnect with friends and family or plan your get away for a few days while using your vacation time awarded to you every pay period!
  • Relax when you are sick, rest assured you are covered by your awesome team and accrued paid sick time!
  • Honor diversity on our paid holidays of Martin Luther King Jr. Day and Juneteenth National Independence Day. Want to celebrate a day that's especially meaningful to you? We've got you covered with a paid Personal Holiday.
  • Enjoy the holidays! You get 13 of them...PAID!
  • Career Growth & Professional Development!

  • Work in an environment that fosters learning excellence and provides ongoing opportunities for experience and education.
  • Explore our education assistance programs to support your professional development and empower your career journey. (
  • must be hired under eligible program)
  • Apply for our education leave program, which allows paid time off to take career related courses or education reimbursements! (
  • must be hired under eligible program)
  • Feed your mind, fuel your career with our lunch and learn sessions and various virtual training opportunities!
  • Have fun at work!

  • Celebrate birthdays and anniversaries with your team!
  • Join one of our committees and meet employees across the agency.
  • Rock your CAPSLO provided hats, t-shirts, sweaters and more!
  • Be you!
  • For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355 or email recruitment@capslo.org.

    EOE / V / ADA / Drug Free Workplace / Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo will consider all qualified applicants without attention to race, sex, age, religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.

    Other details

  • Pay Type Hourly
  • Employment Indicator Regular Full Time
  • Min Hiring Rate $23.00
  • Max Hiring Rate $25.00
  • Required Education Bachelor's Degree
  • Apply Now

    Salary : $25

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