What are the responsibilities and job description for the Intake/Food Pantry Worker position at Community Action Planning Council of Jefferson County?
JOB TITLE: Intake/Food Pantry Worker
PROGRAM: Family Center
CLASSIFICATION: Full-Time
POSITION GRADE: Grade 3
SALARY: $16.27 per hour
JOB HOURS: 35 (Hours may vary, occasional evenings)
JOB LOCATION: Watertown, NY
JOB SUMMARY: The Intake/Food Pantry Worker is responsible for input of customer data and demographics into the agency CAPTAIN database and Food Pantry Online ordering system SmartChoice. This would include customers who utilize Head Start, Pre-K, Weatherization Food Pantry, Utility/ Rental Assistance, Holiday Programs and Tax Preparation.
ESSENTIAL JOB DUTIES: THE MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
● Responsible for the input of Community Action customer demographics collected on intake forms
into the CAPTAIN software system.
● Responsible for the input of customers' demographics collected into the online food pantry
SmartChoice software.
● Interview customers to assess needs; screen for eligibility for Community Action services; provide
services, information, referrals and advocacy as needed.
● Provide coverage of the reception area (answering phones, greeting customers, etc.).
● Provide support to Food Pantry operations, to include record-keeping, inventory management, and
volunteer training.
● Maintain customer files and program data; generate reports.
● Maintain positive relationships with existing partners; seek opportunities for new
● partnerships/collaborations.
● Perform other duties as assigned.
REQUIRED EDUCATION: 18 Credits beyond High School in Human Service and/or related fields.
EXPERIENCE: One-year experience in the Human Services or related fields.
SKILLS:
● Exceptional communication skills
● Organizational and time management skills
● Ability to balance multiple priorities
● Ability to remain calm under pressure
● Adaptable and flexible
TO APPLY: Submit updated resume or CAPC application form, to Sarah Colligan Chief Human Resource Officer. Application
form available at www.capcjc.org. Applications/resumes will be accepted until position is filled.
Salary : $16
