Occasional Receptionist 1

Job Type

Part-time

Description

Community Action Wayne / Medina Career Opportunity

We strengthen the community through collaborations and services by promoting self-sufficiency, household stability and family and childhood education.

From early childhood education to home repair, CAW / M provides an environment of friendly customer service.

JOB SUMMARY : The Occasional will fill in for the full time Receptionist for scheduled days off, possible unexpected time off, and additional projects if needed. The Receptionist welcomes visitors by greeting them in person, or on the telephone, providing answers or directing them to the appropriate staff person. The Receptionist provides for a professional CAW / M reception area which is organized and functions efficiently. Assures common and public reception areas are operational and well maintained at all times.

ESSENTIAL FUNCTIONS OF THE POSITION :

1) The Receptionist retrieves answering system messages daily, records accurate messages and assures they are delivered in a timely manner. The Receptionist provides basic information to callers about CAW / M programs; referring all additional inquiries to appropriate program staff.

2) The Receptionist assures that all visitors to CAW / M sign-in via agency procedures, follows program guidelines for receiving clients as outlined by program manager, forwards all clients to proper person / program and maintains client confidentiality at all times.

3) The Receptionist processes all incoming and outgoing mail daily, distributes mail into internal mailboxes daily and maintains the postage machine and postage log.

4) The Receptionist has responsibility for much of the direct client services for the City of Wooster Cab Pass Program, including application approval, identification verification, sales of passes and bulk orders for local social service agencies. Receptionist also is responsible balancing daily / weekly / monthly sales and the credit card sales.

5) Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

6) Demonstrates regular and predictable attendance.

QUALIFICATIONS :

Minimum qualifications include :

• High school diploma, or equivalent, with an advance knowledge of office practices and
• At least 6 months experience in reception or general office work; or
• Combination of equivalent education and experience (if appropriate)

WORKING CONDITIONS :

While performing the functions of this job, the employee is regularly required to work in an office setting and travel to agency sites and homes for quality assurance monitoring. Must have vehicle for business use. Ability to travel overnight and occasionally use air transportation as applicable.

The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.), potentially emotionally distraught individuals and has exposure to possible injury due to unclean or unsanitary conditions.

Note : In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered sedentary work.

POSITIONS DIRECTLY SUPERVISED : None

CAW / M provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex (including without limitation sexual orientation and gender identity or expression), national origin, ancestry, pregnancy, disability, genetics, military status, protected veteran status, or any other characteristic protected by applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.