What are the responsibilities and job description for the Custodian position at Community Aid Inc?
PURPOSE OF THE ROLE:
The Custodian is responsible for maintaining the cleanliness and overall appearance of our store locations. The Custodian will perform routine cleaning, minor repairs, and maintenance duties to support a safe and welcoming environment for customers and employees. This role includes a focus on maintenance tasks to ensure the store operates smoothly and efficiently.
KEY AREAS OF RESPONSIBILITY:
Cleaning and Sanitation:
Sweep, mop, and vacuum floors.
Clean and sanitize restrooms, including replenishing supplies.
Dust and clean surfaces, fixtures, and furniture.
Empty trash receptacles and dispose of waste properly.
Clean windows, mirrors, and glass surfaces.
Any additional cleaning and sanitation as assigned/needed
Maintenance Tasks:
Conduct routine inspections of the store to identify maintenance needs and notify Regional Custodian.
Assist with basic maintenance tasks and work orders.
Report any safety hazards or maintenance issues to the Regional Custodian.
General Duties:
Ensure the store is always clean and presentable.
Follow safety protocols and guidelines to maintain a safe environment.
Assist with the set up and dismantling of displays and fixtures as needed.
Support store operations by performing additional cleaning tasks as requested by the Store Manager.
Comply with all company policies and procedures
Customer Focus:
Represent the company in a professional and businesslike manner and communicate effectively.
Make customer service a priority through customer advocation and creating a positive, helpful environment for both customers and employees.
CORE COMPETENCIES:
Embrace, exemplify, and endorse CommunityAid’s 12 core behaviors.
Promote and demonstrate company culture in all interactions.
Build relationships and establish credibility through active listening, taking initiative, and following up in a timely manner
Demonstrate a strong sense of commitment and drive toward identifying resolutions to problems through critical thinking and collaboration.
Exhibit excellent verbal and written communication skills, with an emphasis on clarity and listening.
Demonstrate emotional intelligence and strong interpersonal relationship skills.
QUALIFICATIONS:
High school diploma or equivalent preferred.
Previous experience in custodial or maintenance roles preferred.
Basic knowledge of maintenance tasks and repair techniques preferred.
Strong attention to detail and organizational skills.
Ability to perform physical tasks, including lifting and moving objects up to 25 pounds.
Effective communication skills and the ability to work independently.
Basic understanding of safety protocols and procedures.
