HOA Closing Specialist

JOB DESCRIPTION

HOA Closing Administrators prepare and process documents relative to resident's closing or re-selling their homes in HOA communities. This position is highly administrative and requires handling a wide-range of administrative and support-related tasks such as managing access management responsibilities for HOA communities (pools, gates, etc.,).

The incumbent should be comfortable managing administrative tasks in a fast paced environment, sometimes under pressure, and be comfortable making decisions in the face of ambiguity. The position requires expert level written and verbal communication skills remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism, confidentiality and attention to detail.

Essential Duties and Responsibilities

• Respond to internal correspondence containing routine inquiries from Resident Services, Community Managers, Association Coordinators, Accounting.
• Respond to attorneys, paralegals, realtors, title companies, lenders, and occasionally homeowners.
• Oversees association pool and gate access programming to include collaboration with Managers and Coordinators to ensure applicable documentation and fees are current.
• Maintains and organizes incoming association information such as assessment amounts, leasing restrictions, insurance requirements, as well as loading required documents) for new associations in our proprietary closing system, GetDocsNow.
• Maintain databases for insurance tracking to ensure homeowners are carrying proper coverage.
• Maintains association and homeowner confidential records and files.
• Back up support to other members of the Administrative team

Qualification/Requirement:

• High School Diploma or G.E.D required ; Associate degree; or equivalent from a two-year college or technical school; or 3 years or more related experience and/or training; or equivalent combination of education and experience.
• 1-3 years previous experience in an office environment
• Expert use of Microsoft Excel and Microsoft Word
• Knowledge of standard office administrative practices and procedures
• Excellent time management and multitasking skills
• Information gathering and monitoring skills
• Problem analysis and problem solving skills
• Ability to work independently and as a team player

Medical

Dental

Vision

Life

401K

PTO

From: Community Association Management