Population Health Pharmacist

The Part-Time Population Health Pharmacist will serve in a consultative capacity, bringing pharmacy expertise to Medical Affairs and clinical teams addressing medication barriers and pharmacy access for CBH youth and adult members. They will also implement and evaluate a framework for more productive clinical outcomes for CBH members, in partnership with CBH physician advisors and prescribers in CBH network. This pharmacist will also be lead for team NCQA activities pertaining to the development and evaluation of interventions to improve CBH performance across medication based HEDIS & related metrics.   

Please submit a resume and cover letter to apply. The required cover letter is not just a formality; it is an opportunity to both demonstrate strong writing and explain how your skills and experiences translate to the work of Community Behavioral Health and make you a good fit for this position. Applications without a cover letter will not be considered.

**This is a PT position, 3 days per week (22.5 hours)

Core Expectations:

Community Behavioral Health (CBH) will hold each employee accountable for the following expectations which align with our mission, vision, and corporate code of conduct. 

• Perform key responsibilities as detailed in this job description in a dependable, responsible, and positive manner, consistent with all state and federal guidelines.
• Serve as a role model by exemplifying professional behavior, language, skills, and attire to promptly and accurately serve the needs of stakeholders, members and their families.
• Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner.
• Promote and manage diversity and acceptance within CBH and with all members and stakeholders by honoring and respecting their individuality, dignity and rights.
• Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs.
• Actively participate in required meetings and complete all mandatory trainings.
• Maintain high levels of advocacy and member confidentiality to ensure the success of CBH and our mission.
• Assist in assuring both internal and external program integrity by being alert to and reporting suspected instances of provider and employee fraud, waste or abuse.

Essential Functions: 

• Assist in transitions of care through various levels of care by developing and operationalizing sustainable Reconciliation processes across clinical teams. 
• Participate in the monitoring and implementation individual-level and population health level interventions using standard HEDIS measurements and other non-HEDIS performance metrics that enable CBH continually meets the Program Standards and Requirements as well as remain accredited by National committee for Quality Assurance
• They will also implement and evaluate a framework for more productive clinical outcomes for CBH members, in partnership with CBH physician advisors and prescribers in CBH network. 
• As requested, provide education to members and their caregivers on their medications and the impact their medications have on treatment. 
• Provide education as warranted to other health care team members such as Certified Peer Specialists, Clinical Care Managers, Case Managers, Nurses, and prescribers.
• Serve as a liaison to PHMCOs and prescribers pertaining to medications and follow up (such as labs) to ensure optimal treatment and resolve of drug-related problems.
• Contributes to program improvement by using “continuous quality improvement” processes, being pro active in identifying improvement opportunities, and by contributing on-going consultation and collaboration internally within CBH and with external stakeholders. 
• Serve as preceptor to pharmacy and public health trainees.  

Position Requirements: 

• Education: Doctor of Pharmacy Degree (Pharm.D.)
• License: Active Pennsylvania Pharmacist License
• Experience length: At least 5 years of pharmacist experience, or 2 years with post-graduate training. 
• Relevant Work Experience: CBH seeks to engage a pharmacist with experience working in a healthcare setting serving individuals with behavioral health (mental health and substance use) disorders. The ideal candidate will have had experience interfacing with or working in a managed care or public health environment. 
• Knowledge of current research related to efficacy, adverse effects, and outcomes of administration of behavioral health medications, and strong knowledge of the prevalence of physical health disorders in individuals with behavioral health disorders across the life span.
• Extra consideration will be given to a candidate with Post-Graduate Training or Credentials in Behavioral Health or Ambulatory care

Skills:

• Technical: Must have experience and competency with Microsoft Office, and excellent skills in Excel particularly.
• Collaboration: Experience managing relationships and working with a variety of stakeholders to accomplish a common goal. Has negotiation and influence skills. 
• Research: Introductory knowledge/experience with qualitative research and survey methods. Comfortable interfacing with data and analysis teams to participate in evaluation of programs.
• Leadership and Initiative: Able to receive assignments in the form of high-level detailed goals to meet independently developed objectives, Self-motivated and thrives with autonomy. Comfortable coaching and mentoring trainees. Takes accountability of own performance and is committed to growing in emotional intelligence.
• Communication: Excellent oral and written skills, Strong interpersonal skills with peers, multi-disciplinary professionals, and external stakeholders
• Problem Solving and Quality: Strong organization and time management, with the ability to multi-task and juggle multiple priorities. Pays attention to detail, identifies, and solves complex issues. Thinks high-level when assessing and addressing problems.
• Managing for Results: Comfortable to delegate, prioritize and manage the work of others. Balances competing priorities, scheduling issues and deadlines. Delivers constructive and effective feedback.

Core Competencies: 

• Teamwork and Collaboration:  Build and sustain relationships with co-workers and stakeholders and support efforts and deliverables.  Encourage unity and help remove barriers to productivity and success.
• Respect:  Treat each other and our members and stakeholders with respect and sensitivity, recognizing the importance of diversity.
• Member Centric:  Focus on the needs of our members by providing value-added services, promoting strong relationships and going beyond basic expectations to achieve the best possible outcomes.
• Honesty and Integrity:  Be open and honest in all we do.  Maintain the highest level of integrity at all times.  
• Commitment to Service Excellence:  Challenge ourselves to be forward-thinking and committed to providing total member and stakeholder satisfaction, first-in-class service and high quality, innovative programs.
• Compassion and Empathy:  Demonstrate a deep appreciation for another’s situation and point of view.    Pay attention to emotional cues, listen effectively and show an exceptional level of caring about each person’s perspectives and circumstances.
• Problem Solving:  Build and implement logical solutions to resolving challenges/issues by using individual knowledge and experience while taking resources, constraints and CBH values into consideration.
• Initiative and Self-Directed:   Proactively manage time and resources in a way that ensures that all work is done in the most efficient manner while identifying and implementing initiatives without interventions from co-workers, supervisors or stakeholders.
• Flexibility and Adaptability:  Adjust approaches and behaviors in order to meet the constantly changing environment head-on and accomplish CBH and individual goals.   Strive to adapt to, accept and embrace change within areas of responsibility.
• Communication:  Effectively and appropriately share thoughts, ideas and information - both written and oral.   Respectfully listen to co-workers and stakeholders to gain a full understanding of issues/situations.  

Equal Employment Opportunity:   

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov