What are the responsibilities and job description for the Telehealth Receptionist and Care Coordinator position at COMMUNITY BEHAVIORAL HEALTH?
Receptionist and Care Coordinator
Duties:
- Coordinate and manage the referral process for telehealth clients
- Communicate with telehealth clients, providers, and insurance companies to ensure timely and accurate referrals
- Obtain necessary documentation and authorizations for referrals
- Schedule appointments for telehealth clients with specialists or other healthcare providers
- Maintain accurate records of referrals
- Collaborate with team to ensure seamless client care
- Provide excellent customer service to clients and address any concerns or questions regarding referrals
Qualifications:
- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus
- Previous experience working in a healthcare setting preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Proficient computer skills, including knowledge of dental software systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of insurance policies and procedures related to referrals is a plus
-Medical Assistant experience preferred but not required
Join our team as a Receptionist and Care Coordinator in our busy behavioral health office. You will play a vital role in ensuring that our patients receive the specialized care they need. As a Receptionist and Care Coordinator, you will be responsible for managing the referral process, communicating with patients and providers, scheduling appointments, and maintaining accurate records. If you have excellent organizational skills, attention to detail, and enjoy working in a collaborative team environment, we would love to hear from you.
We offer competitive compensation and benefits packages, including medical insurance, dental coverage, paid time off, and opportunities for professional development. Apply today to join our dedicated team of dental professionals!
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $24 - $29
