Program Monitor

4Cs Now Hiring: Program Monitor
Full Time Position, Non-Exempt

Starting Pay: $30 - $32

Position is located in Santa Rosa

Office Hours: Monday-Friday 8:30 AM – 5 PM

Are you inspired by the mission of 4Cs?

Do you want to make a powerful difference in the community?

The Community Child Care Council is looking for a Program Monitor to join the 4Cs

team. The ideal candidate will travel to childcare provider’s homes and 4Cs Centers

and conducts visits to monitor program compliance. Additionally, the Program

Monitor reviews monthly claims, enrolls new participants, collaborates with their

team to provide annual trainings, performs clerical tasks and other program related

duties.

PRIMARY DUTIES & RESPONSIBILITIES:

• Plan and conduct monitoring home visits and 4Cs center visits with assigned

food program participants (caseload 80-100).

• Schedule and conduct enrolling home visits for new program

participants/providers.

• Review food program menus, attendance and enrollments including edit

checks.

• May coordinate eligibility process.

• Complete monthly CNIPS data entry for added and dropped providers.

• Collaborate in planning and provide assistance at annual program trainings

for participants.

• Provide technical assistance to participants including Minute Menu training.

• Provide participants with technical assistance for computer claims.

• May receive, receipt and track provider claims as assigned by Department

Manager.

• Comply with all applicable program regulations and funding terms and

conditions.

• Provide excellent customer service, including a friendly and approachable

tone of voice and body language; returning phone calls by the end of the

next business day; and maintaining positive interactions with others.

• Assist supervisor and other team members with department duties as

assigned; provide back up to front desk as needed.

• Attend and participate in department staff meetings or trainings, monthly “all

office staff meetings”, and department retreats.

• Serve on a minimum of one agency or department committee.

• Represent 4Cs at community outreach events for a minimum of eight hours

per year as requested.

Additional Level 2 Duties and Responsibilities

• Responsible for planning and collaboratively coordinating annual program

trainings for participants.

• Review food program menus, attendance and enrollments including edit

checks and ability to process difficult/complex claims.

• Responsible for re-enrollment process and training providers.

• Develops and updates department forms.

• May provide basic training to new staff.

SUPERVISORY RESPONSIBILITIES:

• None

SKILLS & QUALIFICATIONS:

• Effective verbal and written communication skills in English and Spanish

desired.

• Proficiency with Microsoft Office programs, e-mail, and internet. Basic

knowledge of office equipment.

• Detail oriented. Demonstrated accuracy with calculating figures and record

keeping.

• Ability to work in a fast-paced environment.

• Excellent customer services skills and experience.

• Knowledge of nutrition and current trends in child health, wellness, and

physical activity.

• Ability to work well with people from various social, cultural, economic, and

educational backgrounds.

• REQUIRED: Valid California Driver’s License, insured vehicle, and reliable

transportation.

• Available to work some evening and weekend hours as needed.
  

EDUCATION & EXPERIENCE:

• High School Diploma or GED required.

• Minimum two years' work experience with increased responsibility

preferably in a social service or child care agency and/or 24 ECE units.

WORK ENVIRONMENT:

• 4Cs Licensed Child Care Sites

• Office Environment

• Work From Home (WFH)

PHYSICAL REQUIEMENTS:

• Ability to fulfill the physical requirements of the job including lifting 35

pounds.

TRAVEL:

• REQUIRED: Up to 60% local travel within Sonoma, Napa, and Marin Counties.

BENEFITS & PERKS:

• Generous vacation and sick time - 17 days (3 weeks) of vacation time and 15

days of sick time annually

• 14 Paid Holidays

• Flexibility in work schedule

• 4Cs contributes $800 per month towards your health benefits package.

• Comprehensive health benefit package, including Medical, HSA, Dental,

Vision, Employee Assistance Program, Voluntary Life/AD&D, and Long-Term

Disability.

• 403B Retirement Plan

• Professional Development support

• Employee Resource Groups, including Wellness, DEI, Celebration and

Recognition

• This position may be eligible for a work from home opportunity after

completing the introductory period, of up to 50% of an employee's weekly

work schedule.

Internal candidates: Please submit current Resume and Internal application

to: employment@sonoma4cs.org

External candidates: Please submit Cover Letter and Resumes to:

employment@sonoma4cs.org

4Cs is a proud equal opportunity employer. We value and embrace diversity for the benefit of our

employees, our consumers, our products, our community and the planet. We are committed to building an

inclusive workplace for everyone. We do not discriminate on the basis of race, color, ancestry, age, religion,

marital status, disability, medical condition, pregnancy, genetic information, gender, sexual orientation,

gender identity or expression, veteran status, or any other status protected under federal, state, or local

law. All employment is decided on the basis of qualifications, merit, and business need.