Job Description:

Oversight of store success and team performance is the primary responsibility of this role.

Key Responsibilities:

• Leadership and Coaching: Coach and lead store employees to obtain new business and increase store growth by demonstrating knowledge of systems, company standards, account management, recovery, job duties, and performance reports.
• Marketing and Partnerships: Identify local marketing strategies, utilize business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to drive growth and build revenue.
• Quality Control: Enforce adherence to quality standards, procedures, and local and state laws and regulations.
• Audit and Security: Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Supervise office security, cash management, and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
• Staffing and Scheduling: Ensure store is staffed for optimal performance.

Requirements:

• Qualifications: Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries.
• Technical Skills: Ability to work phone, Point of Sale, Microsoft Office, and other systems.
• Personal Qualities: Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Ability to meet physical demands of position, including remaining in a stationary position up to 90% of the time, moving and transporting up to 25 pounds, and operating mechanical controls.