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Academic Program Support Specialist-Colorado Film School

Community College of Aurora
Aurora, CO Full Time
POSTED ON 6/6/2024 CLOSED ON 7/5/2024

What are the responsibilities and job description for the Academic Program Support Specialist-Colorado Film School position at Community College of Aurora?

Academic Program Support Specialist-Colorado Film School

Community College of Aurora

Salary: $48,517.00 Annually

Job Type: Full-Time

Job Number: 231178

Location: Denver, CO

Department: Academic Services


OVERVIEW OF CCA

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

We actively promote a dynamic learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students, 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills.

The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

POSITION SUMMARY

The Academic Program Support Specialist (APSS) provides administrative support for the Colorado Film School staff including the Director, Assistant Director, faculty, instructors and Student Success Coordinator. The APSS possesses a general knowledge of higher education as well as advanced knowledge of the disciplines and programs within academic departments and applies this knowledge to the department's operations. The APSS has the experience to understand the college experience from the student's point of view and is empowered by the Director to serve students.

The successful candidate will have a strong working knowledge of Microsoft Suite and Mac computer systems, will be an organized self-starter committed to good customer service and a flexible problem solver able to mesh with a dedicated team in a creative environment.

The successful candidate will be able to maintain a positive attitude in a potentially stressful environment and be willing to meet new challenges as our organization grows, develops, and adapts on a daily basis. The Colorado Film School is primarily focused on student success and the development of a positive and innovative learning environment in a higher education professional training program.

Examples of Duties / Knowledge & Skills


  • Provide students detailed and accurate information about college policies and procedures.
  • Provide students guidance to college resources and departments in support of course and degree completion.
  • Orient new Instructor and faculty members to departmental requirements, processes, policies and procedures.
  • Resolve student concerns on behalf of Director.
  • Create well-written and well-designed documents for distribution.
  • Answer questions about the department and its programs.
  • Provide prospective student tours.
  • Assist department with various projects and events.
  • Other duties as assigned.
  • Assist with budget tracking, logging, and maintenance. Assist with admissions processing based on established processes. Resolve day to day problems on urgent and routine department matters. Assist students; make approved decisions on behalf of Department Chair, Assistant Director, and Student Success Coordinator; anticipate problems and recommend solutions. Procure text books and instructional materials; support instructors; purchase supplies and equipment; assist with payroll; interact with other departments and the public through written and verbal communications; initiate and process supplementary contracts; schedule meetings and appointments; arrange travel; store confidential documents; attend meetings (some out of normal work hours). General office duties and other duties as assigned. This position will utilize Microsoft Office programs as well as other programs (i.e. Banner) and computer systems to accomplish these tasks.

Minimum qualifications & Requirements


  • Graduation from a regionally accredited college/university with Bachelor's degree
  • One (1) year experience in a work setting related to an academic department
  • Ability to communicate effectively, verbally and in writing
  • Excellent interpersonal skills, with the ability to establish and maintain effective working relationships
  • Commitment to diversity, inclusive excellence, and equity; ability to work with a diverse college community
  • Knowledge, skills and abilities related to department programs and courses
  • Positive attitude with pleasant and friendly demeanor
  • Strong attention to detail
  • A student-centered focus, exceptional problem-solving and decision-making skills and the ability to view students from an asset-mindset
  • Commitment to continuous quality improvement, ongoing professional development, and a resilience for a dynamic changing work environment
  • Demonstrated ability to engage and impact business students in supportive ways.
  • Proficient in Microsoft Excel, Word, and Outlook



PREFERRED QUALIFICATIONS:
  • Project management experience
  • Knowledge of film industry
  • Budget maintenance/accounting
  • Background in the arts and understanding of the creative process
  • Experience using Adobe Creative Suite

Supplemental information

Salary Range: Anticipated starting salary range: $48,517.00. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.

Deadline to Submit Application Material: An initial review of applications will begin on Tuesday, September 6, 2022 and continue until the position is filled.

Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist

Complete Applications must include the following documents:
  • A complete online application
  • A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
  • A current resume uploaded as an attachment to your online application
  • Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.
  • If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application
  • For any questions or technical issues please contact HR@CCAurora.ed

Notice to all Applicants:
  • Proof of eligibility to work (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) in the United States must be produced within three (3) days of hire.
  • Direct deposit of payroll is a condition of employment.
  • Final candidate is subject to a criminal background check prior to final selection process.
  • Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
  • CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
  • Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
  • For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.

Colorado Residency Requirement:

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or Robert.Callaway@CCAurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or Robert.Callaway@CCAurora.edu.

Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. The Community College of Aurora will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu

To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/3695221/academic-program-support-specialist-colorado-film-school

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