What are the responsibilities and job description for the Admissions & Enrollment Specialist position at Community College System of New Hampshire?
Job Description
Job Description
River Valley Community College – Fulltime - Claremont Campus - Admissions & Enrollment Specialist
Application Process :
Submit your application online at https : / / www.rivervalley.edu / about / working -at-rvcc / with cover letter, resume.
CCSNH has established employer status within the New England states (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island). In compliance with CCSNH policies and state regulations, eligibility for employment within CCSNH and its institutions requires residency within a New England state.
SCOPE OF WORK : Performs and coordinates a variety of administrative and technical duties in support of the admissions and enrollment processes including maintaining student admissions applications and records; and engaging in enrollment activities with the RVCC catchment area. This position reports to the Director of Enrollment and Marketing at River Valley Community College (RVCC).
ACCOUNTABILITIES : ?
- Performs recruiting activities including developing and generating various activities and College sponsored recruitment events to attract students, educate the public, and support the College’s enrollment and admissions goals with a focus on traditional age students and adult markets such as : incumbent workers, underemployed, unemployed, and non-traditional; informs current and potential students, families and the community about student services and application process through open houses, express admissions events, information sessions, student orientation, etc..
- Performs various administrative tasks such as : annual work plans, generating letters, maintaining student files, recruitment logs, preparing potential enrollment and admission reports, prospect lists, and student contact summaries.
- Follows up on prospective student leads via email and other means of communication.
- Assists in the preparation and / or revision of informational and promotional materials and forms related to admissions.
- Works collaboratively with other offices integral to the admissions office, including academic affairs, advising, the bursar, financial aid, and the registrar.
- Generates new markets and interested groups; develops relationships with school guidance counselors, facilitates open house programs, and speaks at schools, community organizations, college fairs and job fairs.
- Provides office coverage and responds to inquiries from potential applicants, current applicants and public inquiries, in person, via phone, or by electronic means; and prepares weekly reports based upon recruitment activities and schedules activities a month in advance.
- Processes student admissions applications and develops and maintains information files on prospective and current students and admissions data.
- Utilizes various software and databases including but not limited to Banner, MS Office, and other private software; coordinates the electronic processing of recruitment and enrollment activities and information.
- Assists in the development of admissions policies, procedures, and forms to improve students service and office efficiency.
- Maintains current knowledge of student and academic programs, guidelines, policies, and procedures.
- Complies with all System, College, State and Federal rules and regulations.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS :
Education : Associate degree from a recognized college or technical institute. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience : Two (2) years’ experience in business, and / or education involving enrollment / admissions, marketing, promotions and / or sales with responsibility for providing program or product information to others, and gathering information through interviews or other means. Each additional year of approved work experience may be substituted for one year of required formal education.
DESIRED QUALIFICATIONS : Strong organizational, customer service, written, and oral communication skills. Experience in conducting interviews and gathering data. Ability to work effectively with individuals of diverse cultures. A working knowledge of college or university operations and programs.
SPECIAL REQUIREMENTS : This position requires some in-state and out-of-state travel with the ability to workdays, evenings, and weekends.?
RECOMMENDED WORK TRAITS : Knowledge and understanding of admissions practices and functions. Knowledge of office record keeping and reporting. Ability to contribute to the development of sound operational procedures. Ability to make sound judgment in appraising situations and making routine decisions. Ability to gather facts, data or resources, to organize information, and to use gathered information appropriately and effectively to render decisions. Ability to meet with prospective students and explain programs sponsored by the college or department. Ability to present ideas clearly and effectively. Ability to work independently and as a member of a team. Ability to handle matters with diplomacy and to maintain confidential information. Ability to establish and maintain effective working relationships. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.
DISCLAIMER STATEMENT : The supplemental job description lists typical examples of work and is not intended to include every job, duty and responsibility specific to a position.? An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.