What are the responsibilities and job description for the Support Staff - Receptionist position at Community Counseling Center (CCC)?
Support Staff - Receptionist - Medical Office
Location : Cape Girardeau, MO
Full Time, Non-Exempt
Scheduled Hours :
- Monday - Friday
1 day / week : "Open" Office - 7 : 15a - 3 : 45p
Team Members rotate the "friday" close (8 : 30a-5p). Once a month, the employee will close two days a week.
Minimum Required Qualifications :
Previous mental health experience preferred.
Base Pay : $14.42 / hour
About this position :
Support Staff are the face and the voice of Community Counseling Center. In this position, you would be responsible for assisting both clients and staff with a multitude of various tasks. Support Staff greets all guests that visit or call our facility with a pleasant and helpful demeanor, while being observant of possible non-verbal needs of our clients, such as client's distress. Operating a multi-line phone system, keeping our Electronic Health Records system current, completing Admissions with new clients, scheduling appointments, assisting staff, and processing medical records, are among the daily tasks that you will be providing when working for Community Counseling Center.
What your duties would look like as a Support Staff :
What you already know!
What you will learn (if you don't know already)!
How success is measured :
If you are a compassionate individual who enjoys multitasking, client care, organization, and working within a team in a quick-paced environment, you are encouraged to apply! However, if you often find yourself struggling with change, diversity, conflict, or prefer to work individually, another position may better suit you.
The Agency
Community Counseling Center (CCC) - Your Behavioral Health Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.
Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.
Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.
Commitment to Diversity, Equity, and Inclusion :
Join our team at Community Counseling Center and be part of our commitment to diversity, equity, and inclusion (DE&I). We believe that a diverse workforce fuels innovation and enables us to better serve our diverse client base. We actively seek out applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, religions, and socio-economic backgrounds. Through inclusive hiring practices, unbiased selection processes, employee resource groups, ongoing training, and transparent progress tracking, we are dedicated to creating a workplace where everyone feels valued, respected, and empowered. Join us in building an inclusive environment where every employee can thrive and contribute their unique perspectives.
Our Benefits
Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact to speak with us about your needs.
Salary : $14 - $17
