What are the responsibilities and job description for the Human Resources Specialist position at Community Financial System, Inc.?
OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup is able to provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY.
OneGroup’s company culture sets us apart from the rest. Our core values, what we call “The OneGroup Way” consists of the following:
Knowledge Development - Professional growth but also understanding the company, workflow processes and the right people to get the job done. Adopting a growth mindset in everything we do.
Big Picture – How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client.
Acknowledgement – Recognize others contributions, appreciate what others do and their strengths.
Transparency – An environment that encourages open communication and feedback.
Bigger Purpose – How do we become more than just an insurance company to our clients? We seek to enhance our client’s businesses, support their mission and understand their challenges.
Meet the team!: Responsibilities:The HR Consultant provides essential support in HR consulting engagements, assisting senior consultants in delivering high-quality HR solutions, building and maintaining strong client relationships by understanding their HR requirements and delivering exceptional customer service.
Key Responsibilities:
- Assist in HR consulting engagements, supporting senior consultants and clients.
- Assist in HR compliance audits and provide general HR support to clients.
- Support HR client interactions, responding to inquiries and escalating complex issues.
- Assist in handling employee relations issues, documenting investigations, and escalating major concerns.
- Collaborate with internal teams to ensure seamless HR service delivery.
- Assist in drafting and updating policies, handbooks, and training materials.
- Assist in developing training materials and supports delivery of HR workshops.
- Stay informed on HR laws and best practices, providing general guidance to clients.
- Other related duties as assigned.
- 1–2 years of HR experience (internships or entry-level HR roles preferred).
- Strong interest in HR consulting, compliance, and employee relations.
- Bachelor’s degree in HR or related field preferred. HR certification is a plus.
- Excellent communication and interpersonal skills.
- Ability to manage multiple client needs and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Salary : $22 - $31
