Demo

Indirect Administrative Assistant

Community Financial System, Inc.
Olean, NY Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025
Overview:
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities:
This position will provide administrative support to the Retail Loan Director and Indirect Management. With minimal supervision, this position will assume administrative services for the assigned manager and department prioritizing and organizing responsibilities to assure timely completion for all assigned duties.

Essential Responsibilities:
  • Provide administrative support to the Retail Loan Director and Indirect Management
    • Function as a team with Indirect Operations to achieve the goals expected for the department being cognizant of compliance and other regulations
    • Increase the efficiency of Indirect Operations by providing copying, document scanning, faxing and other administrative services as needed
  • Provide support to the Indirect Department
    • Monitor and order office and dealer supplies
    • Assist in monitoring group email accounts
    • Assist with mail/FedEx/UPS retrieval and sorting
    • Facilitate dealer fax notifications as directed
    • Fax Funding review communication
    • Facilitate special occasion acknowledgements
    • Assist with SharePoint updates
    • Process dealer programming reimbursement requests
    • Assist with data entry/credit support
    • Review expense reports
    • Support insurance claims and process insurance claim payouts
    • Company automobile scheduling
  • Coordinate out-of-town personnel accommodations as well as off-site assembly
    • Attain and maintain knowledge of assigned processes via communication/instruction from the manager, research on issues, and attendance at meetings as required
    • Complete special projects as assigned within the time frame provided
    • Other related duties as assigned or directed
    • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner
Ancillary Duties:
As an integral member of the Indirect Department, this position is also responsible to provide assistance wherever necessary to help the department and the company in achieving their annual goals.

Qualifications:
Education, Training and Requirements:
  • High School Diploma or GED required
  • Associate’s Degree or equivalent business-related experience preferred
  • All applicants must be 18 years of age or older
Skills:
  • Strong work ethic
  • Attention to detail with the ability to multi-task in a time sensitive environment
  • Organizational skills
  • Strong computer and typing skills with PC proficiency (Microsoft Office products and ability to learn specific departmental software)
  • Interpersonal skill including excellent customer service using both oral and written communication
  • Must be able to consistently demonstrate the Company’s core values: integrity, excellence, humility, and teamwork
Experience:
  • Minimum of two (2) years of administrative office experience highly preferred

Min: USD $17.50/Hr. Max: USD $23.82/Hr. Other Job Information:
Hours: 40 hours/week; Monday-Friday 8:00-4:30 with some Saturdays 9:00-3:00

Compensation:
Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!


Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.


The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.


The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Salary : $18 - $24

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