Full Time Receptionist- Hamilton Ohio

Overview

Do you desire to work for an organization that is on a mission to help others lead meaningful lives - including you?

We are seeking professional Receptionist that is passionate about helping and making a difference in the lives of others, to join our team at Jamestowne - a luxury short term rehab facility.

In this role you would be responsible for greeting and directing all visitors, answering incoming calls, directing calls to the appropriate individual, sorting and distributing mail, ordering office supplies, and performing a variety of clerical activities and related tasks. Receptionist should be friendly, professional, and dependable in disposition, and tolerate frequent interruptions with patience and a customer-service attitude.

Pay

• Starting at $14.00/HR, and goes up based on experience.
  
  

Schedule Available

• Full Time
• MUST have the ability to maintain a flexible work schedule, including some evenings and weekends
  
  

Location:

• Jamestowne- 1371 Main St, Hamilton, OH 45013
  
  

Benefits

• Paid Time Off can be taken once accrued with no waiting period
• Competitive Insurance coverages that include a zero co-pay medical plan
• Free and reduced routine prescription medication list
• 401k
• Life insurance
• Educational scholarships that advance career development
• Free 24/7 gym, sauna and saltwater pool memberships to Elements Wellness Center
• Monthly discount off wireless plans with Verizon
• Discounted membership with YMCA
  
  

Community First Solutions is a not for profit network of community organizations that provides a broad continuum of quality services to meet the diverse health and wellness needs of more than 30,000 clients throughout the region. We are the operator of two top-rated senior living communities and a dedicated Post-Acute Rehabilitation Center, among a spectrum of other programs and services. We are proud to offer our community a network of consistently top-rated services provided by compassionate, dedicated employees who are committed to making a difference in the lives of the clients we serve. We believe a community is better when individuals unite to make the greatest impact on the lives of our neighbors.

Responsibilities

• Greet and direct all visitors.
• Answer, screen and forward incoming calls while providing basic information when needed; follow-up on any voicemail messages.
• Organize and maintain the copy room.
• Prepares admission packets for blank patient charts.
• Prepares purple welcome folders.
• Prepares hospital transfer packets.
• Prepares transportation folders for doctors’ appointments
• Upon resident discharge out to hospital, contact family to pick up personal belongings.
• Orders and sells stamps to residents and guests.
• Receives and sorts resident and staff mail, including forwarding appropriate mail to family of residents per family request
• Package, weigh and mail resident mail.
• Updates the lobby kiosk and Resident Directory on a daily basis based on census changes.
• Schedule events in the various common rooms through Microsoft Outlook.
• Ensures all deliveries are signed for and are delivered to the appropriate place.
• Addresses resident needs and issues as they arise.
• Assists activities staff as needed.
• Assists medical records/supply clerk as needed.
• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
• All other duties as assigned and/or appropriate to the position.
  
  

Qualifications

Education: High School Diploma or equivalent

Licenses or other required certifications: None

Experience: At least one year experience in a customer service position.

Specialized Knowledge, Skills, Or Abilities

• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Proficient and high degree of comfort using telephone system.
• Possess excellent telephone etiquette.
• Professional in manner and appearance, outgoing and passionate personality with exceptional customer service skills
• Good spoken and written communication skills
• Good organization skills
• Tolerates disruptions with patience.
• Possess discretion and have a respect for confidentiality.
• Detail oriented
• Ability to operate copier, fax machine, scanner, postage machine, etc.
• Ability to multi-task and prioritize.
  
  

Ability to maintain a flexible work schedule, including some evenings and weekends