Unit Care Coordinator

• Starting at $18.00, based on experience

• Part Time
• Monday - Friday
• 30 hours per week
  • Alternating between 8:00am - 2:30pm one week, and 11:30 - 6:00pm the next

• 
  Mission-Driven Culture: At Community First, we put people first—always. Our mission is to serve with excellence and care, helping others to live their best lives.
• Thriving Locations: Located in the heart of Hamilton, OH, our campus offers convenient access from surrounding areas like Fairfield, Middletown, and Oxford—all within a short drive.
• Team Support: We work together and lift each other up because that’s what good teams do. Your voice matters here, and your contributions are celebrated.
• Career Growth Opportunities: With training, mentorship, leadership pathways, and a tuition reimbursement program, we invest in your professional development.
• Perks You’ll Enjoy: On-site fitness centers, employee recognition programs, and even referral bonuses (hint: bring your friends friends to join the fun!).

• You pay attention to details
• You have excellent organizational, interpersonal and time management skills
• You have a desire to grow and thrive in a mission-focused environment
• You are commited to excellence and are on a mission to be the best!

• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
• Provides administrative clerical support to the nursing department in the facility. Answers phones, transfers calls, and accurately takes and distributes messages.
• Establishes, orders, and maintains adequate levels of medical supplies and linen needs of the facility. Monitors supply/linen budget amounts and ensures correct coding to budget accounts. Stocks medical supplies on the units and ensures medical records and supply storage areas are tidy and organized.
• Prepares charts for new admissions in healthcare and assisted living. Checks rooms for admissions. Ensures we are prepared and ready to receive our new admissions in a comfortable, orderly and timely fashion.
• Swiftly acclimates patient and family to facility and establishes positive relationship with excellent Customer Service.
• Schedules and leads wellness conferences and completes social service documentation.
• Completes all non-clinical admission paperwork including patient agreement, insurance forms (including supplemental or managed care), MSP, financial responsibility forms, bed hold agreement, etc.
• Meets with patients and/or family members to discuss insurance benefits and answer questions.
• Investigates missing items by completing incident report and maintaining log.
• Completes social service sections, CAAs as necessary, and care plans for each resident’s MDS.
• Reviews invoices from routine vendors to ensure accuracy and processes for payment in a timely manner.
• Tracks equipment rentals and returns in timely manner.
• Reviews daily kiosk supply charges are captured and posted correctly and efficiently.
• Educates staff on a regular basis to proper procedure for retrieving supplies.
• Accountable for facilitation collaborative IDT for continuous quality improvement.
• Assists, directs, and guides residents and their families to appropriate resources when personal or financial issues develop.
• Coordinates discharges to home or other facility.
• Assists in developing and implementing procedures to ensure medical records are properly assembled, coded, signed, indexed, etc., before filing and/or retrieving. Collects, assembles, checks, and files client charts as required.
• Collects and retrieves medical records for ADR’s and sends to requesting entity in a timely manner.
• All other duties as assigned and/or appropriate to the position.

Education: High School Diploma or equivalent required. Associates degree in related field is preferred.

Experience: At least one year experience working in long term care operations and or social services required.

Specialized knowledge, skills, or abilities:

• Computer literate and basic knowledge of Microsoft Office Products plus the willingness to learn other computer programs if required
• Excellent verbal, written, and interpersonal communication skills
• Excellent organization and time management skills
• Excellent attention to detail
• Ability to navigate electronic health record in a satisfactory manner to be able to complete work in a timely fashion
• Ability to multitask in an environment of changing demands and frequent interruptions
• Ability to maintain patient confidentiality
• Ability to stock medical supplies and equipment
• Incumbent should demonstrate:
  • Strong customer service orientation
  • Friendly, approachable, calm demeanor
• Must have a reliable vehicle to travel between facilities on a regular basis