SMPI/ACT Case Manager

Job Description

Job Description

Salary : POSITION SUMMARY :

This position will afford the opportunity to serve the adult population diagnosed with mental health and / or substance use disorders served at the outpatient treatment site. Provide direct services as needed to consumers to evaluate needs, link to resources / services, and help in identifying stability strategies. Advocates for consumers in a safe and culturally appropriate manner.

ESSENTIAL FUNCTIONS :

• Interview and interact with clients to highlight their needs and develop client-centered treatment plans.
• Act as client advocate assisting them in making informed decisions regarding their health status and choice of treatment.
• Develop good working relationships with clients health care providers during a case management process to ensure effective teamwork.
• Assist clients in accessing social services and monitoring progress of recovery.
• Meet with clients one-on-one in the office, community or within a group setting.
• Provides transportation services as needed.
• Assist with applying and maintaining benefits such as health insurance, food stamps, and other necessary supports.
• Monitor and keep record of client treatment plan and response of client to treatment interventions.
• Collaborate with clinicians and healthcare providers to develop and implement treatment plans.
• Assist individuals to integrate effectively in the community and develop healthy community support.
• Maintain constant communication with clients to obtain feedback and ensure satisfaction with healthcare and case management services.
• Coordinate and oversee the discharge and / or referral of clients, as necessary.
• Prepare and present report of case management activities to supervisor and other team members.
• Ensure compliance with fundamental case management protocols, policies, and procedures.
• Attend educational programs, conferences, and workshops to improve on existing job knowledge, broaden your horizon and obtain continued education.
• Performs other duties as assigned to promote the overall mission and vision of CND.
• Meeting 60% protectivity and have clear communication with supervisor if unable to meet billing requirements.